mskenny 8 Posted 18 hours ago Posted 18 hours ago This also keeps happening to me while watching live TV. It just bombs out and goes to the Roku home screen. I turned on the debug option before the last time and have sent the log. I've also attached the server logs. embyserver.txt ffmpeg-transcode-1fedb565-b37a-4566-b14f-486fd40f7c9d_1.txt
mskenny 8 Posted 17 hours ago Author Posted 17 hours ago While watching live TV, the app crashes and you go to the Roku home screen. There is no warning and no error message.
speechles 2060 Posted 16 hours ago Posted 16 hours ago (edited) 1 hour ago, mskenny said: This also keeps happening to me while watching live TV. It just bombs out and goes to the Roku home screen. Does it happen after a certain interval always after a certain time? Is it just seemingly random? Or does it happen when programs on the channel are transition from one to another? Edited 16 hours ago by speechles
mskenny 8 Posted 16 hours ago Author Posted 16 hours ago It seems to be totally random. You're watching something and then suddenly you aren't any longer.
speechles 2060 Posted 15 hours ago Posted 15 hours ago (edited) 42 minutes ago, mskenny said: It seems to be totally random. You're watching something and then suddenly you aren't any longer. After you had the crash happen, Did you immediately restart the app after the crash, and very first thing navigate to your user icon in the top header, click it, and send debug logs? If so, we may have to wait for @ebrto see them. Those logs go to the top men. I am a tier below that. Edited 15 hours ago by speechles
ebr 16304 Posted 1 hour ago Posted 1 hour ago @speechlesunfortunately, the app log doesn't contain the exact issue but I can derive that the crash is very likely to be occurring on line 1231 or 1232 (or perhaps after) of VideoPlayer so please investigate that.
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