Emby crashes out of Roku app constantly

[mskenny 8]

This also keeps happening to me while watching live TV. It just bombs out and goes to the Roku home screen. I turned on the debug option before the last time and have sent the log. I've also attached the server logs.

embyserver.txt ffmpeg-transcode-1fedb565-b37a-4566-b14f-486fd40f7c9d_1.txt

[Luke 42310]

@mskenny what exactly happened?

[mskenny 8]

While watching live TV, the app crashes and you go to the Roku home screen. There is no warning and no error message.

[speechles 2062]

1 hour ago, mskenny said:

This also keeps happening to me while watching live TV. It just bombs out and goes to the Roku home screen.

Does it happen after a certain interval always after a certain time? Is it just seemingly random? Or does it happen when programs on the channel are transition from one to another?

Edited March 16 by speechles

[mskenny 8]

It seems to be totally random. You're watching something and then suddenly you aren't any longer.

[speechles 2062]

42 minutes ago, mskenny said:

It seems to be totally random. You're watching something and then suddenly you aren't any longer.

After you had the crash happen, Did you immediately restart the app after the crash, and very first thing navigate to your user icon in the top header, click it, and send debug logs? If so, we may have to wait for @ebrto see them. Those logs go to the top men. I am a tier below that.

Edited March 16 by speechles

[mskenny 8]

I did send the logs.

[ebr 16361]

@speechlesunfortunately, the app log doesn't contain the exact issue but I can derive that the crash is very likely to be occurring on line 1231 or 1232 (or perhaps after) of VideoPlayer so please investigate that.