Emby suddenly stopped working.

[sa2000 694]

2 hours ago, Zenith Media said:

Okay, I just tried it myself, it will not allow me to login. It says, "Invalid username or password. Please try again."

I suggest changing the password for the username on the server and you try yourself again with the new password and manual login. 

[Luke 42204]

@Zenith Mediaplease let us know if this helps. Thanks.

[Zenith Media 6]

Okay. I used my son's phone since my phone might have too much emby history influence. 

I tried to login to my dad's profile and this is what came up...I changed the password in the user profile multiple times. I deleted the previous password, saved. Went back in and added a different password, saved. 

[Luke 42204]

40 minutes ago, Zenith Media said:

Okay. I used my son's phone since my phone might have too much emby history influence. 

I tried to login to my dad's profile and this is what came up...I changed the password in the user profile multiple times. I deleted the previous password, saved. Went back in and added a different password, saved. 

HI, looks like you set Device Access on the user you are trying to sign in with. Try undoing that and granting them access to all devices:

Users

[Zenith Media 6]

Okay. I did. I will update asap.

[Zenith Media 6]

Update. 

He tried it on his phone after I changed the password and updated the device access.

It worked. He is able to login and access the server. I just checked back with him and he is still able to connect on his phone. He have not tried it at his house yet.

Appreciate all of the help and effort from all you. Been awaiting this for a long time.

sa2000

Luke