Emby suddenly stopped working.

[Neminem 1574]

Read this to setup remote access.

Connecting from Client Apps | Emby Documentation

[Luke 42132]

10 hours ago, Zenith Media said:

It comes up on Windows inside the home. Remotely, it does not.  Neither through the Android app or Windows. 

What about android inside the home?

[Zenith Media 4]

Yes, in the house, android works. 

[Zenith Media 4]

Doesn't work.

[pwhodges 2018]

What doesn't work? 

Have you gone through all the various steps for setting up and enabling external access from the page linked above? - it's not automatic...

Paul

[Zenith Media 4]

Yes. I have. I just doubled checked the emby settings and eero settings.

[Zenith Media 4]

I checked it by turning my wifi out of my phone and tried to login to the server. 

[pwhodges 2018]

If you run a port checker on your PC, does it say your address is what you expect, and does your Emby port show as open?

Can you see your Emby machine and port if you use a scanner on your phone?

Have you checked that your ISP has not put you onto cgNAT?

Is the eero your router (I thought they just made wifi equipment)?

Have you opened ports for Emby in your router manually? or are you relying on uPnP for that, in which case, is it enabled in the router, and is the Emby plugin for it enabled?

You are giving us the absolute minimum information, thus making it very hard to help you.

Paul

[Zenith Media 4]

Giving information as I know it. Went through the emby help steps for external network.

uPnP is enabled in both.

eero is a router.

What do you mean by scanner on the phone?

eero doesn't have a web interface, it is app base. 

[Zenith Media 4]

But, I do have a mesh system connected with the eero, different brand. Is there a way to maybe do it through there instead?