Playback issues with certain shows on Sony Bravia using Emby app

[Zaryt 0]

Hi everyone, I’m new to using Emby and streaming from a NAS, so I could use some guidance. I have a 2019 Sony Bravia TV and most streaming apps like YouTubeTV and Netflix work fine. Emby mostly works too, but one show is causing problems. The first episode freezes on the first frame and eventually plays, but there’s no audio. The next episode just shows a black screen, with sound for a few seconds before it stops. All the files were created with MakeMKV and play fine on my Apple TV and Roku TV, so I know the files themselves aren’t the problem. I’m not sure if it’s an Emby setting, a codec issue, or something else. Any tips on how to fix this?

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!