Subtitles in Upper Left Corner

[SamES 1102]

4 minutes ago, debcsipeter said:

Hi Luke! Unfortunately, the issue you mentioned still exists in server version 4.10.0.10.
Windows 11 Pro | Build 26100.8117 | LG WebOS 06.10.75 (LG TV UJ701V)
Only standalone .STR files display correctly. Subtitles embedded in .MKV files appear in the top-left corner.

Hi, for testing, can you please send me a link via PM to a file that has the subtitles appearing in the top/left corner? I cannot reproduce this issue, so a specific file will possibly help to identify the cause of this issue. Thanks

[Cactus 19]

17 hours ago, SamES said:

Hi, for testing, can you please send me a link via PM to a file that has the subtitles appearing in the top/left corner? I cannot reproduce this issue, so a specific file will possibly help to identify the cause of this issue. Thanks

If you can't reproduce it, you probably have a different setup. This happens on EVERY MKV with embedded SRT, so if you've tried one or two of those then the problem is elsewhere. There's no ambiguity about this, it's not "certain files". It's all of them.

[NAA67 28]

On 4/20/2026 at 4:09 PM, SamES said:

Hi, for my testing, can someone please send me a link via PM to a file that has the subtitles appearing in the top/left corner? Thanks

This happens with absolutely all files (mkv or mp4) that have embedded subtitles; there's no exception, it's not a matter of some working and others not. Are you an Emby developer? Does that mean that after four months the Emby team still hasn't identified the problem?

[debcsipeter 1]

On 4/22/2026 at 3:30 PM, SamES said:

Hi, for testing, can you please send me a link via PM to a file that has the subtitles appearing in the top/left corner? I cannot reproduce this issue, so a specific file will possibly help to identify the cause of this issue. Thanks

Hello! As Cactus and NAA67 have already mentioned before me, all .SRT subtitles embedded in .MKV files are displayed incorrectly—without exception. That’s why I included my configuration in my previous comment. However, if I left something out or you’d like more details, please let me know.

 

[SamES 1102]

OK. I can reproduce this using an older client build which should be similar to the current release.  I can confirm that it has been fixed in the current build, so it should be fine in the next client release (which shouldn't be far away). Not sure why some are reporting that rolling back to an older server release fixes this, but it does need a new client version.

[coolspot 22]

It did happen to occur at a time of an LG client update to Emby on LG, yes, but there were recent updates to server as well.  It just so happens that going back to a previous server build somehow fixed the issue so must be some combination of the method between the January LG client along with server version combination.

[SamES 1102]

6 hours ago, coolspot said:

It did happen to occur at a time of an LG client update to Emby on LG, yes, but there were recent updates to server as well.  It just so happens that going back to a previous server build somehow fixed the issue so must be some combination of the method between the January LG client along with server version combination.

Possibly, the case.  Either way, I could reproduce it with an old client and the current beta, but not with the upcoming client and current beta server, so I expect you will see this resolved in the next client release. Thanks

[SYN01 11]

Still not working for me. Running 4.10.0.10 beta on Synology with LG client 1.0.50 

[SamES 1102]

37 minutes ago, SYN01 said:

Still not working for me. Running 4.10.0.10 beta on Synology with LG client 1.0.50 

It should be fixed in the next client release 

[Ultroman 92]

On 4/20/2026 at 4:09 PM, SamES said:

Hi, for my testing, can someone please send me a link via PM to a file that has the subtitles appearing in the top/left corner? Thanks

It is every single subtitle for me, except PGS ones (image based). I'm told it's any subtitle embedded in an MKV file, but I'm pretty sure it's also affecting e.g. SRT subtitle files lying next to the main MKV file. For testing, though, use any MKV release with SRT subtitles.

 

EDIT: Sorry, didn't see the last page where everyone else wrote the same

Edited April 26 by Ultroman
I'm a numpty, sorry

[SYN01 11]

2 hours ago, Ultroman said:

It is every single subtitle for me, except PGS ones (image based). I'm told it's any subtitle embedded in an MKV file, but I'm pretty sure it's also affecting e.g. SRT subtitle files lying next to the main MKV file. For testing, though, use any MKV release with SRT subtitles.

 

EDIT: Sorry, didn't see the last page where everyone else wrote the same

Re your comment about SRT files lying next to the main MKV... I always have SRT files in the same folder/location as the MKV, and never had an issue with subtitles appearing top left. Only when subtitles are embedded within the MKV (as others have said on this thread) is there a problem.

I wanted to call this out in case you are indeed seeing this alongside problem? If so, I speculate maybe you have the SRT AND embedded subtitles within the MKV, and Emby is defaulting to embedded and hence the top left issue?

[Ultroman 92]

On 4/26/2026 at 9:47 AM, SYN01 said:

Re your comment about SRT files lying next to the main MKV... I always have SRT files in the same folder/location as the MKV, and never had an issue with subtitles appearing top left. Only when subtitles are embedded within the MKV (as others have said on this thread) is there a problem.

I wanted to call this out in case you are indeed seeing this alongside problem? If so, I speculate maybe you have the SRT AND embedded subtitles within the MKV, and Emby is defaulting to embedded and hence the top left issue?

You're right! I just tested specifically this, and SRT subtitles next to the MKV do show correctly  It's only the embedded subtitles in the MKVs themselves. Thanks for the correction!

[SYN01 11]

The Emby 4.10.0.11-beta changes includes "Subtitle rendering Fixes". I've installed it and can confirm it does not resolve the problem, but given the lack of more detailed information on what the rendering fixes are, they may not be relevant to our specific situation anyway.

 

[SamES 1102]

30 minutes ago, SYN01 said:

The Emby 4.10.0.11-beta changes includes "Subtitle rendering Fixes". I've installed it and can confirm it does not resolve the problem, but given the lack of more detailed information on what the rendering fixes are, they may not be relevant to our specific situation anyway.

 

 

On 25/04/2026 at 09:51, SamES said:

It should be fixed in the next client release 

 

[NAA67 28]

Five months later, LG users still can't enjoy content with subtitles. Will the update that fixes this at least be released in May? Not a word!

[Luke 42492]

On 5/13/2026 at 12:51 PM, NAA67 said:

Five months later, LG users still can't enjoy content with subtitles. Will the update that fixes this at least be released in May? Not a word!

HI, apologies for the delay. We are aiming for the next day or two. Thanks.

[Luke 42492]

Hi, Emby Server 4.9.5 is now up for download. Apologies for the delay.

[seanbuff 1369]

25 minutes ago, Luke said:

Hi, Emby Server 4.9.5 is now up for download. Apologies for the delay.

Hi Luke, as stated many times by @SamESalready - this particular issue should be resolved with the next release of the LG client app

On 25/04/2026 at 09:51, SamES said:

It should be fixed in the next client release 

How does this new stable server build help here?

[SamES 1102]

1 hour ago, seanbuff said:

Hi Luke, as stated many times by @SamESalready - this particular issue should be resolved with the next release of the LG client app

That's correct.

[NAA67 28]

19 minutes ago, SamES said:

Eso es correcto.

So, it's still not fixed? Until the next LG update? And when is that expected? It's been 5 months already!

[NAA67 28]

Can anyone confirm if this update fixes the problem or do we still have to wait?

[SamES 1102]

6 hours ago, NAA67 said:

Can anyone confirm if this update fixes the problem or do we still have to wait?

The next client release fixes it.

[NAA67 28]

On 22/5/2026 at 13:50, SamES said:

The next client release fixes it.

Oh really? They have been saying for 5 months, almost 6, that in the next version of the server, they will release a new one and they continue saying that in the next one. Honestly I feel cheated.

[SamES 1102]

4 hours ago, NAA67 said:

Oh really? They have been saying for 5 months, almost 6, that in the next version of the server, they will release a new one and they continue saying that in the next one. Honestly I feel cheated.

It takes time to get the release through LG, I have tested it and it should be fine in the next client update. 

Edited Monday at 10:58 PM by SamES

[SYN01 11]

Thanks for the update @SamES

It's understandable that some people on this thread are grumpy about the time taken to resolve this issue, especially if they are heavily dependent on the subtitles, but I wanted to express my thanks because at least our LG TVs continue to be supported. I am confident the new client release will fix the issue, and if not, there will be plenty of people who will be happy to pile on

Edited Tuesday at 01:16 AM by SYN01