Subtitles in Upper Left Corner

[NAA67 16]

4 hours ago, visproduction said:

Well OK, consider though that if LG did an update you didn't notice or some other update happened, not Emby, the symptom could be the same.  Subs used to work and now they don't.  To really test that it is an Emby issue, can someone see if the subtitles from these files still work on an older Emby version?  Until you test that it could be some other change that caused this problem.

It works perfectly on Emby 4.9.1.80; the problem isn't with our LG TVs, but with Emby itself—it's the server version or the LG app. Luke said a month ago that they were preparing a new server version that would fix this, so they're already implying that it's not a problem with LG TVs but with the Emby server.

And no, we're not going to use third-party software to extract subtitles or change the format. That's why we're using Emby, so it can automatically manage all of that. I don't know about the others, but some of us have more than 5,000 files (mostly in original version with subtitles), and we're not going to do that one by one.

This problem has been going on for two months now, and if a solution isn't offered, LG users will have to consider migrating to another platform, because this is a significant issue, and LG users keep experiencing playback problems.