Benny72 0 Posted January 6 Author Posted January 6 It's blocking upnp and Nat options is either enable or disable
Luke 42077 Posted January 6 Posted January 6 3 hours ago, Benny72 said: It's blocking upnp and Nat options is either enable or disable What do you mean by this? Have you checked to see if your new ISP is using a cgnat?
Benny72 0 Posted January 6 Author Posted January 6 APN gives you a public IP (no CGNAT), ideal for port forwarding; the default "three.co.uk" APN uses Carrier-Grade NAT (CGNAT) with shared IPs, This is what I've found I've changed settings to try just ipv4 on its own and still no luck
seanbuff 1313 Posted January 6 Posted January 6 1 minute ago, Benny72 said: This is what I've found I've changed settings to try just ipv4 on its own and still no luck If your last screenshot are your port forwarding rules, then they are rather messy. You have multiple rules for the same ports to forward to different hosts. I suggest you remove them all, and start with just a single rule to port forward incoming 8096 (not a range) to a single IP address (LAN IP) of where your Emby Server is running. This should be done on your router.
Benny72 0 Posted January 7 Author Posted January 7 Removed all add (Lan) so if I want to access from remote say on phone app what setting Host do I use the wan IP ? Can you show me the layout eg http://92.40.180.**:8096 Or 92.40.180.**
Luke 42077 Posted January 7 Posted January 7 3 hours ago, Benny72 said: Removed all add (Lan) so if I want to access from remote say on phone app what setting Host do I use the wan IP ? Can you show me the layout eg http://92.40.180.**:8096 Or 92.40.180.** Hi, try just entering the ip address by itself without the port and then use the separate field for the port. Please let us know if this helps. Thanks.
Benny72 0 Posted January 11 Author Posted January 11 No still no luck I just think it's my router even though I'm port forwarding I don't think it's letting me in I have just done latest update on emby but still the same
Luke 42077 Posted January 12 Posted January 12 Can you show a screenshot of your port forwarding setup now? Thanks.
LaHaye 3 Posted January 23 Posted January 23 LaHaye I'm not able to remote into Emby when I'm outside my network. I have Plex and I can connect without any issues. I've got port forwarding setup correctly. I believe the client is just not getting to my external ip address.
LaHaye 3 Posted January 23 Posted January 23 22 minutes ago, LaHaye said: LaHaye I'm not able to remote into Emby when I'm outside my network. I have Plex and I can connect without any issues. I've got port forwarding setup correctly. I believe the client is just not getting to my external ip address. The emby connect app I get to a screen that says Select server. It then gives me the used IP address of my Qnap NAS when I'm connected to WiFi of course the connection is fine. I've my Emby connect accounts are linked.
seanbuff 1313 Posted January 24 Posted January 24 4 hours ago, LaHaye said: I'm not able to remote into Emby when I'm outside my network. I have Plex and I can connect without any issues. I've got port forwarding setup correctly. I believe the client is just not getting to my external ip address. Have you followed the External Connections Troubleshooting guide here: https://emby.media/support/articles/Connectivity.html#troubleshooting-external-connections Which of the following checks pass or fail? Once port forwarding is configured, checked via CanYouSeeMe: https://emby.media/support/articles/Connectivity.html#verify-your-external-ip-address Check for cgNAT: https://emby.media/support/articles/Connectivity.html#cgnat-double-nat Checked for Multiple routers double NAT: https://emby.media/support/articles/Connectivity.html#multiple-routers-double-nat Checked that your ISP is not blocking external connections: https://emby.media/support/articles/Connectivity.html#isp-blocking P.S. You cannot compare to Plex as they operate such that all your connections go via their central servers, this makes it easy for them to provide remote connectivity without much user intervention.
LaHaye 3 Posted January 24 Posted January 24 Seanbuff, Thanks for the information. I had success using information you sent me. I found another setting in my firewall that I enabled and we're good now. I completely revamped my internal network so more than likely I missed a configuration. So much for my Rookie mistake. 1 1
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