Big recent problem

[Trekdriver3 12]

Emby seems to be working on all my televisions, the problem is on my p.c. Emby seems to load ok, but the above error is what I get when I click on ANY movie or t.v. show. I can't get into any of my settings, I cant start at all from emby connect. I have checked firewall, seems fine. Even tried turning off Defender, didn't help at all. I'm afraid to UN-install and re-install for fear of loosing friends and family, I have sharing my account. I don't even see Emby in my program files, it does show up in task mgr.

I have no clue whats going on, and I'm not all that computer savvy, but I can follow instructions pretty well. Hate to bring this up on Christmas Eve, but it's been going on since yesterday. 

[Trekdriver3 12]

Running win 11, firefox browser

[Trekdriver3 12]

3 hours ago, Trekdriver3 said:

Emby seems to be working on all my televisions, the problem is on my p.c. Emby seems to load ok, but the above error is what I get when I click on ANY movie or t.v. show. I can't get into any of my settings, I cant start at all from emby connect. I have checked firewall, seems fine. Even tried turning off Defender, didn't help at all. I'm afraid to UN-install and re-install for fear of loosing friends and family, I have sharing my account. I don't even see Emby in my program files, it does show up in task mgr.

I have no clue whats going on, and I'm not all that computer savvy, but I can follow instructions pretty well. Hate to bring this up on Christmas Eve, but it's been going on since yesterday. 

 

The above is from "Emby Connect. But like I said, it works on all t.v.s

Edited December 24, 2025 by GrimReaper
WAN IP masked

[Lessaj 467]

If you're on the same machine as the server process you can try to access it via http://localhost:8096. Otherwise did you try to use the local address as mentioned in the first bullet? Barring that, did you try the plain HTTP link as mentioned in the third bullet point? More than likely your browser is automatically trying to use HTTPS, including when using Emby Connect.

P.S. You should remove your screenshot it has your public IP on it, which luckily the port isn't open for.

[Lessaj 467]

Thanks for sending me a PM but let's keep it in the thread.

So if you're able to reach it with localhost then your server should be up and running on that device. Check your Network Profile if it's set to Private (correct) or Public (incorrect). The client apps might be working if it ends up using your external IP and then it hairpins, not really sure about that, but I suspect the Network Profile, it likes to randomly flip back to Public.

[Trekdriver3 12]

5 hours ago, Trekdriver3 said:

Emby seems to be working on all my televisions, the problem is on my p.c. Emby seems to load ok, but the above error is what I get when I click on ANY movie or t.v. show. I can't get into any of my settings, I cant start at all from emby connect. I have checked firewall, seems fine. Even tried turning off Defender, didn't help at all. I'm afraid to UN-install and re-install for fear of loosing friends and family, I have sharing my account. I don't even see Emby in my program files, it does show up in task mgr.

I have no clue whats going on, and I'm not all that computer savvy, but I can follow instructions pretty well. Hate to bring this up on Christmas Eve, but it's been going on since yesterday. 

1 hour ago, Lessaj said:

Thanks for sending me a PM but let's keep it in the thread.

So if you're able to reach it with localhost then your server should be up and running on that device. Check your Network Profile if it's set to Private (correct) or Public (incorrect). The client apps might be working if it ends up using your external IP and then it hairpins, not really sure about that, but I suspect the Network Profile, it likes to randomly flip back to Public.

Network profile is set to "Private" I made sure, rebooted pc AGAIN Home Page still comes up, all media is showing. I just click on any file. Still getting the error message.

 

[Lessaj 467]

Okay please provide a server log.

How to Report a Problem

[Trekdriver3 12]

I'm trying. I can't find it. Looked all thru the install files. Can't seem to sign in under Admn.I'm working on finding it. 

[Trekdriver3 12]

16 minutes ago, Trekdriver3 said:

OK, finally found em.

 

embyserver-63901958398.txt embyserver-63901958398.txt embyserver-63902034389.txt hardware_detection-63902032871.txt embyserver.txt hardware_detection-63902034441.txt

[Trekdriver3 12]

Just now, Trekdriver3 said:

 

embyserver-63901958398.txt 817.18 kB · 0 downloads embyserver-63901958398.txt 817.18 kB · 0 downloads embyserver-63902034389.txt 44.14 kB · 0 downloads hardware_detection-63902032871.txt 52.82 kB · 0 downloads embyserver.txt 66.56 kB · 0 downloads hardware_detection-63902034441.txt 52.84 kB · 0 downloads

There are 24 files. I downloaded them all. these should be from the start of the problems

Look it's Christmas Eve. I don't know where your located, or what time it is there. I'm in Fl. and it's almost 10 here. If you don't get back for a few days, I understand. Go, be with your family, and have a great holiday. I will get e-mails on my phone. Thank You for the help

[Lessaj 467]

Per this log file the IP address is actually 192.168.68.133, not sure where it's getting 192.168.0.101 from. Also I think the client apps might see it on the network because of a UDP broadcast, so you don't have to be specific, but on the web app you would.

[Luke 42077]

11 hours ago, Trekdriver3 said:

 

The above is from "Emby Connect. But like I said, it works on all t.v.s

Hi, the answer to this is in your screenshot. You have four possible paths to take. Which one would you like to proceed with?

[Luke 42077]

12 hours ago, Trekdriver3 said:

Emby seems to be working on all my televisions, the problem is on my p.c. Emby seems to load ok, but the above error is what I get when I click on ANY movie or t.v. show. I can't get into any of my settings, I cant start at all from emby connect. I have checked firewall, seems fine. Even tried turning off Defender, didn't help at all. I'm afraid to UN-install and re-install for fear of loosing friends and family, I have sharing my account. I don't even see Emby in my program files, it does show up in task mgr.

I have no clue whats going on, and I'm not all that computer savvy, but I can follow instructions pretty well. Hate to bring this up on Christmas Eve, but it's been going on since yesterday. 

Hi, what time did this occur, so that we can match it up with the log file that you provided? Thanks.

[Trekdriver3 12]

8 hours ago, Lessaj said:

Per this log file the IP address is actually 192.168.68.133, not sure where it's getting 192.168.0.101 from. Also I think the client apps might see it on the network because of a UDP broadcast, so you don't have to be specific, but on the web app you would.

Are you meaning my P.C.s I.P. That ends in 192.136 The DHCP  192.168.68.1      ???

[Neminem 1518]

Did you manually set a Ip address on your server?

192.136 -> 192.168 seams like a type-o.

[Trekdriver3 12]

8 hours ago, Luke said:

Hi, what time did this occur, so that we can match it up with the log file that you provided? Thanks.

Not really sure. I added a user here at home (Peggy) Because I had her on my Plex account which of course went belly up. Now she's using an older Samsung t.v. with a "firestick".

So that was Mon. the 21st. I was having a hard time with 1 t.v. series on her t.v. only. The series was It Welcome to Derry. ON her t.v. only it wanted to only start on episode 5. I have since deleted the series from my files, thinking that was the problem. I also have her signed out of Emby At the moment. Could the firestick be the problem? cause I can "pull her plug" Shes only my sons M.I.L who lives here with us.

[Trekdriver3 12]

8 hours ago, Luke said:

Hi, the answer to this is in your screenshot. You have four possible paths to take. Which one would you like to proceed with?

What do you mean? I tried all those links to try to connect to "emby connect". None worked.

[Trekdriver3 12]

Ok. Great you all have given me an idea, talking about "weird addresses". I don't really know much about "Peggy's T.V. and her firestick. Looks like I put Emby on her t.v. NOT on her firestick. Maybe they are conflicting. I'm going to delete the app from her t.v. and my p.c. first and see if that solves my problem. If it does, I will re-install on her firestick and my p.c. I will advise after that. Hopring for the best.

[Neminem 1518]

Hmm what exatlly is "my p.c" ?

Is that your server, some random device, or a PC not running Emby server ?

Is Peggy's T.V. remote or local to your server ?

4 minutes ago, Trekdriver3 said:

I will re-install on her firestick and my p.c. I will advise after that. Hopring for the best.

 

[Trekdriver3 12]

11 minutes ago, Neminem said:

Hmm what exatlly is "my p.c" ?

Is that your server, some random device, or a PC not running Emby server ?

Is Peggy's T.V. remote or local to your server ?

I installed it on her t.v. and my p.c.which are all on the same network

 

[Trekdriver3 12]

2 minutes ago, Trekdriver3 said:

 

My PC is my computer where Emby was origionally installed. Everything runs from there.

[RanmaCanada 494]

Well for starters, your Emby server should have a static IP address on your network. That way you can open the ports on your router PROPERLY. If you're trying to access the server from the server, it gets to be a bit complicated at times because of how networking works. As Luke mentioned, the answer is in your screenshot as it tells you exactly what to do to access your server.

[Trekdriver3 12]

15 minutes ago, RanmaCanada said:

Well for starters, your Emby server should have a static IP address on your network. That way you can open the ports on your router PROPERLY. If you're trying to access the server from the server, it gets to be a bit complicated at times because of how networking works. As Luke mentioned, the answer is in your screenshot as it tells you exactly what to do to access your server.

How would I do that?

[Trekdriver3 12]

Ok form the emby connect site, when I try to sign in I get the Unable to access office mark. 

The first link ending in 101.8096 - Timed Out   the next one 524.46 - Timed Out The next one HTTPS takes me to the Help Thread , the last one emby.media also timed out.

I did remove the Emby account from Peggy's t.v. and deleted her account from my users, and re-booted, No help there.

Emby home screen still comes up on my P.C. http://localhost:8096/web/index.html#!/home 

When I click on My movie library http://localhost:8096/web/index.html#!/videos?serverId=4c7f10c5008045d089faa627db1b7860&parentId=3

When I click on T.V. Series http://localhost:8096/web/index.html#!/tv?serverId=4c7f10c5008045d089faa627db1b7860&parentId=5

When I click on Collections http://localhost:8096/web/index.html#!/list/list.html?parentId=41329&serverId=4c7f10c5008045d089faa627db1b7860&context=boxsets

I also have a folder for single t.v. shows (non-series, just a mish mosh. http://localhost:8096/web/index.html#!/list/list.html?parentId=47263&serverId=4c7f10c5008045d089faa627db1b7860&context=folders

All media is listed, all posters are present. But when I click on anything, I get the Error Processing Request Please try later.

[Lessaj 467]

Based on what I provided earlier (based on your logs) please try using this URL.

http://192.168.68.133:8096