connection issues

[Mikeanddoe 0]

Logging in and connection issues. App on tv not seeing server.

[Abobader 3464]

Hello Mikeanddoe,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Neminem 1518]

Check out this guide

Connecting from Client Apps

[Mikeanddoe 0]

Thanks Neminem, I went through that process several times but I'm not successful. I have tried to delete my server and password to start all over but it doesn't work. 

[Neminem 1518]

Where did you install your server ?

What OS did you install on ? 

Can you via server os open http://localhost:8096 in a browser?

Quick Start

[Mikeanddoe 0]

Windows server

[Neminem 1518]

1 hour ago, Neminem said:

Can you via server os open http://localhost:8096 in a browser?

Can you connect on your windows server via http://localhost:8096 

check if the server running?

Check taskmanager for embyserver.exe

[Luke 42077]

12 hours ago, Mikeanddoe said:

Logging in and connection issues. App on tv not seeing server.

Hi, what exactly do you mean by not seeing the server? What exactly happens?

[Mikeanddoe 0]

Asked to Add server manually 

[Luke 42077]

54 minutes ago, Mikeanddoe said:

Asked to Add server manually 

And then?

[TCLMB 0]

Server error

[Luke 42077]

hi @TCLMBare you having an issue?

[Luke 42077]

@Mikeanddoe?

[TCLMB 0]

Changed everything to see if that was my issue. Same issue of not see server

[Luke 42077]

33 minutes ago, TCLMB said:

Changed everything to see if that was my issue. Same issue of not see server

Are you sure Emby Server is running? Are you able to use the Emby web interface on the server machine?

[TCLMB 0]

Yes. Everything is running but i can't access it on my android phone or box.

[TCLMB 0]

I put in the IP address for the host but will not connect.

[Luke 42077]

12 minutes ago, TCLMB said:

I put in the IP address for the host but will not connect.

Are you sure the IP address that you used is correct? Where did you get it from?

[TCLMB 0]

The Ip address from the Home Lan access 

[Luke 42077]

On 11/19/2025 at 3:40 PM, TCLMB said:

The Ip address from the Home Lan access 

Are you able to use the Emby web interface on the server machine?

[TCLMB 0]

Yes

[Lessaj 467]

Is your network profile set to public or private for your network connection?

[TCLMB 0]

Public 

[Lessaj 467]

Change it to private and it should work.

@sa2000This comes up a lot for Windows, is it worth adding to the KB for Connecting from Client Apps?

[ebr 16169]

13 hours ago, Lessaj said:

Change it to private and it should work.

@sa2000This comes up a lot for Windows, is it worth adding to the KB for Connecting from Client Apps?

Yes it is - in fact, I thought we had just recently added that but I guess not.