There was an error downloading tv lineups. Please ensure your information is correct and try again.

[Ranse 6]

Hi this is the error I am getting 

There was an error downloading tv lineups. Please ensure your information is correct and try again.

I do have a premiere lifetime , and it used to work fine.

Please help, and let me know if you more info

[Luke 42077]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[Ranse 6]

3 minutes ago, Luke said:

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

 

embyserver.txt

[Ranse 6]

@Lukedid you have a chance to look at the log?

[Luke 42077]

HI, what did you enter into the emby guide data screen?

[Luke 42077]

Nevermind, this is your issue:

MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Name or service not known (data.tmsapi.com:443)

You must have something preventing that outgoing connection. Typical causes are firewall, security software or VPN. Can you look into those and let us know what you find? Thanks.

[Ranse 6]

@Luke

I have an ad blocker, but interestingly it was not the culprit, the destination was not filtered.
For some reason the DNS server itself did not resolve "data.tmsapi.com".
I have changed the DNS to quad9 and it worked.

Thank you.