Subtitles Getting Tripled or Quadrupled Sometimes

[Riptide126 24]

Hello, I’ve noticed an issue with subtitles on certain shows. If I start playback, enable subtitles, and then rewind, the subtitles that were originally displayed correctly appear duplicated—sometimes tripled or even quadrupled.

I’ve attached a Google Drive link with a video demonstrating the problem, along with my Emby server logs and screenshots of my subtitle settings. Any assistance would be greatly appreciated.

https://drive.google.com/file/d/1W4zoAV5S47cztOvZm7VdQ15ClIe6Y2qO/view?usp=sharing

 

embyserver.txt

[Luke 42077]

Hi we’ll take a look at it. Thanks for reporting.

[Luke 42077]

Hi, can you please attach the corresponding ffmpeg log as well? Thanks.

[Riptide126 24]

Here you go, also in trying to get this log I found out it only does it on my phone, when doing it on firefox on my pc it didn't do it. I was using an iphone and the ios emby app.

ffmpeg-transcode-80ab6b5f-6816-4d24-80dd-0174d03e43eb_1.txt

[Luke 42077]

Thanks, we’ll take a look at it.

[Riptide126 24]

Ok so quick update on this that I think should be easy to test, I recently moved to having SRT subtitles available because I have heard they are much more reliable. But I recently found that only on the emby mobile app, when I use SRT subs on certain shows, everytime I pause and play the show the subtitles duplicate and just stack up on top of each other. It does not happen to me on the web app when I try it. If you'd like any logs from me or anything like that let me know but I think it is essentially the same issue, just wanted to state it's also occuring with external subs.