PiosOne 2 Posted August 25, 2025 Posted August 25, 2025 (edited) I have MycBook Air M2 MacOS 15.6.1 Emby app 2.2.33 (29), Emby server 4.8.11.0 (Synology). Always after a few minutes of playing the video the image disappears and there is only a gray screen, the sound continues to play. The controls in the application work, but only a gray screen is visible. When I go back to the movie list, the images and dashboard are OK. Edited August 25, 2025 by PiosOne
Luke 42077 Posted August 27, 2025 Posted August 27, 2025 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
PiosOne 2 Posted September 5, 2025 Author Posted September 5, 2025 I reinstalled Emby client and restarted Emby server and now is everything fine. Thank you for help. 1
PiosOne 2 Posted September 5, 2025 Author Posted September 5, 2025 The joy was premature. It happened again. I noticed that the problem occurs when I move the image from the macbook to an external monitor. or from the monitor to the macbook (depending on where the emby is launched). embyserver.txt
PiosOne 2 Posted September 5, 2025 Author Posted September 5, 2025 The image is not working, the sound is working and everything seems fine on the server
Luke 42077 Posted September 25, 2025 Posted September 25, 2025 @PiosOneHi, we are working on getting an Emby for macOS update out so please stay tuned for that. Thanks.
PiosOne 2 Posted September 27, 2025 Author Posted September 27, 2025 Hi, thank you for your support. 1
PiosOne 2 Posted October 23, 2025 Author Posted October 23, 2025 I upgraded Emby MacOs client to 2.2.39 and server to 4.9.1.80 but I have same problems
HDRphile 1 Posted November 1, 2025 Posted November 1, 2025 I am having the exact problem on macos app. Hope it gets fixed soon. 1
Luke 42077 Posted November 25, 2025 Posted November 25, 2025 On 11/21/2025 at 4:20 AM, PiosOne said: Any update for client MacOS ? Hi, we are working on getting it updated in the store. Thanks.
PiosOne 2 Posted January 7 Author Posted January 7 On 11/25/2025 at 9:58 PM, Luke said: Hi, we are working on getting it updated in the store. Thanks. Hi, any news about new version reelease?
razclud 4 Posted 1 hour ago Posted 1 hour ago (edited) Having issues too, emby for mac, avi, mkv video is grey, audio is working. Only mp4s seem to be working fine. Some mkvs cannot even be skipped. ipad and iphone work great. Edited 1 hour ago by razclud
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