MacOS Emby app crashing

[PiosOne 2]

I have MycBook Air M2 MacOS 15.6.1 Emby app 2.2.33 (29), Emby server 4.8.11.0 (Synology).

Always after a few minutes of playing the video the image disappears and there is only a gray screen, the sound continues to play. The controls in the application work, but only a gray screen is visible. When I go back to the movie list, the images and dashboard are OK.

Edited August 25, 2025 by PiosOne

[Luke 42482]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[PiosOne 2]

I reinstalled Emby client and restarted Emby server and now is everything fine. Thank you for help.

[PiosOne 2]

The joy was premature. It happened again.

I noticed that the problem occurs when I move the image from the macbook to an external monitor. or from the monitor to the macbook (depending on where the emby is launched).

embyserver.txt

[PiosOne 2]

The image is not working, the sound is working and everything seems fine on the server

[Luke 42482]

@PiosOneHi, we are working on getting an Emby for macOS update out so please stay tuned for that. Thanks.

[PiosOne 2]

Hi, thank you for your support.

[PiosOne 2]

I upgraded Emby MacOs client to 2.2.39 and server to 4.9.1.80 but I have same problems

[Luke 42482]

Hi, we are looking at this. Thanks.

[HDRphile 1]

I am having the exact problem on macos app. Hope it gets fixed soon.

[PiosOne 2]

Any update for client MacOS ?

[Luke 42482]

On 11/21/2025 at 4:20 AM, PiosOne said:

Any update for client MacOS ?

Hi, we are working on getting it updated in the store. Thanks.

[PiosOne 2]

On 11/25/2025 at 9:58 PM, Luke said:

Hi, we are working on getting it updated in the store. Thanks.

Hi, any news about new version reelease?

[Luke 42482]

HI, it should be soon. Thanks.

[PiosOne 2]

Any news?

[Luke 42482]

HI, apologies for the delay. We are hoping to have the app update out very soon. Thanks.

[bubffm 8]

Version 2.2.53 on the Macbook (26.5) keeps crashing for me. Runs a few seconds, sometimes a minute, the  goes down.

Any idea?

[sa2000 749]

2 hours ago, bubffm said:

Version 2.2.53 on the Macbook (26.5) keeps crashing for me. Runs a few seconds, sometimes a minute, the  goes down.

Could you see if there are any app crash reports ?

If it is crashing, there should be a .ips crash report

Use the MacOS Finder  and selecting "Go to Folder..." and then typing the following in the folder to go to field

~/Library/Logs/DiagnosticReports/

Look then for the Emby app crash reports

Files will be named :

Emby-yyyy-mm-dd-hhmmss.ips

find these and attach the files. suggest you copy them out and zip into a zip file and attach the zip

Edited 14 hours ago by sa2000

[bubffm 8]

Rebooting my Mac seems to have fixedit. I'll keep monitoring. Thanks.