i can't connect to emby server using android client

[Guest]

Hi
i cant connect to emby server with my phone using wifi. but i can connect to server on another computer with Lan
it's just the wireless connection .it works on Lan
i tried everything Port Forwarding and DHCP Reservations i'm using ESET as antivirus. i added the rules in its firewall to
in android client i get the error "unable to reach the server"

if anyone knows how to fix this i appreciate the help

Edited July 5, 2025 by mohsen1254

[Abobader 3464]

Hello mohsen1254,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Guest]

this is the logs
 

 

Edited July 7, 2025 by GrimReaper
Attachment removed

[Luke 42077]

Hi there @mohsen1254please attach the complete emby server log file. Thanks.

[Guest]

HI @Luke

 

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I did everything.still can't connect to server

Edited July 7, 2025 by GrimReaper
Attachments removed

[Guest]

HI @Luke
Here's more logs:  

 

 

 

 

 

 

 

I REALLY REALLY need This To work 
I tried on another computer without ESET antivirus, still not connecting with wireless.it works on LAN
In android Browser (FireFox) its says "Unable To Connect"
All this devices are connecting tho one Router (D LINK)
What should i do???

Edited July 7, 2025 by GrimReaper
Attachments removed

[ebr 16169]

Hi.  By "via wireless" do you mean via wifi on the same network or remotely over the internet?  Exactly what is connected "wirelessly"

[Guest]

Hi  @ebr

My TV is connecting with LAN To Router. I can access The server in Its browser
I Can't access The server Using WIFI in my local Network on any devices.
Server is running on computer, i turn on the WIFI on android phone then i open the client and enter the server address its says "unable to reach the server"

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something is wrong with wireless access.

I can't find ANY solution For this

Edited July 7, 2025 by GrimReaper
Attachments removed

[seanbuff 1315]

Your earlier screenshot shows a DHCP Reservation for [redacted]

But now you are connecting to [redacted] - Has that since changed?

Edited July 7, 2025 by GrimReaper
LAN IP masked

[Guest]

Hello @seanbuff
Yes i don't know why. i installed emby server on another computer without ESET antivirus yesterday for test. maybe that's the reason?
On this Log (The VERY first log before Port Forwarding and all the other stuff) you can see the [redacted] in some lines. but now its changed.
I dont know whats going on here anymore.
________________________________________________________________________
Here's the Latest Update of the situation:

Confirming the [redacted]:

 

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Router Settings:

 

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Emby Network:

 

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Firewall Rules:

 

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Latest Logs:

 

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New Tests:

On Android phone client (Local Network). Status: NOT WORKING

 

On Android Browser (fireFox) (Local Network). Status: NOT WORKING

 

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On another Computer (PC2) (as client ) (Browser) (LAN Connection) Status: WORKING

 

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Sorry, got to long but this is everything.
I sherd this two computers (PC1&PC2) so i can access there Documents and other stuff.could this be relevant??

@Luke @ebr @seanbuff

 

Edited July 7, 2025 by GrimReaper
Attachments removed/LAN IP masked

[ebr 16169]

13 hours ago, mohsen1254 said:

something is wrong with wireless access

Not sure this is actually related to wireless.  Do you have any wired network devices other than the server?  It may just be that your server is not accessible on your network at all - at least at the address you think it is.

Please confirm in your Windows network settings that the server's network is set to "Private" and not Public.

[Mohsen1245 1]

I Posted This Topic Months Ago. And Then Deleted Because NO ONE HELPED.
Everything Was Working Perfectly.
Windows Firewall Rules Was Added, DHCP Reservation For Server Local IP Was Added, Emby Setting Was Correct, EVERYTHING WAS CORRECT And server Was Accessible On LAN Connection.
Problem Was My Phone (Wireless) Couldn't connect To Server (LAN).
It Was Because AP Isolation in Router Wireless Settings.My wireless Devices Couldn't Connect To WIRED Connection Server
Disable AP Isolation OR Wireless Isolation in your Router Wireless Settings. So Your wireless Devices Can Talk To Wired PC/Servers.
_______________
 

@ebr @Luke Try Help The Next Time. And Add This Disable AP Isolation in Emby Connection Guide Page.If It's Possible.
https://emby.media/support/articles/Connectivity.html

[Mohsen1245 1]

This is Just For IN-HOME NETWORK CONNECTIONS.

[Luke 42077]

@sa2000can review that. Thanks.

[sa2000 674]

5 hours ago, Mohsen1245 said:

It Was Because AP Isolation in Router Wireless Settings.My wireless Devices Couldn't Connect To WIRED Connection Server
Disable AP Isolation OR Wireless Isolation in your Router Wireless Settings. So Your wireless Devices Can Talk To Wired PC/Servers.

Thanks for reporting this. I will get that into out support document 

[Neminem 1518]

Well is that still an issue, since most newer router have wifi "Guest Network Client Isolation" and "Home Network all access" or "Corporate Network mac address isolation" that can be controlled

If the wifi network is setup as a Guest Network this is expected.

[sa2000 674]

On 03/11/2025 at 12:21, Mohsen1245 said:

This Disable AP Isolation in Emby Connection Guide Page.If It's Possible.
https://emby.media/support/articles/Connectivity.html

Thanks for your suggestion. I have added this in the "Troubleshooting Internal Connections" section within the Connecting from Client Apps support document.