Emby app on Samsung TV crashes when opening Guide via VirtualTV plugin

[s1mwest 4]

Hi, Emby app crashes on all my Samsung TV's when opening the VirtualTV 'Guide'.  A "v" or similar character shows in centre of screen - I have to exit the app.

Perhaps this is a known issue?

My setup is:

 - Emby beta 4.9.1.3 on Synology NAS DSM 7.2.2-72806 Update 3
  - All VirtualTV channels are Playlist (Live) and using rules
 - Emby for Samsung 2.1.2
 - Samsung QLED's (QE55Q9FNA & UE50DU8000KXXU)

Thank you

[Luke 43374]

Hi there, please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[s1mwest 4]

Apologies for not supplying any logs and appearing to abandon this question.

Just noting here that this turned out to be caused by an overkill of multiple DNS blocklists used in my internal network.  I'm not certain which entry caused the symptoms, but now I only use Steven Blacks blocklist and the TV Guide functionality works as intended, as do other Samsung features now (iPhone screen mirroring wouldn't work either), whilst avoiding the majority of chatty/unwanted Samsung telemetry.

Once again, thanks for an awesome product and keeping up the awesome work!

[Luke 43374]

Thanks for following up!

[s1mwest 4]

Hi there

It seems that this issue also occurs if my Samsung TV's are not connected to the Internet (firewalled).

Can this be fixed or improved?

All my Virtual TV channels are indexing locally stored content, and I'm trying to keep chatty Samsung TV's away from Internet connectivity.

Some updates to my setup since my original post:

- Emby 4.11.0.7 beta
- Synology DSM 7.4-90075
- Emby for Samsung 2.5.0

Thank you

PS: I also notice that the release notes are not current: Emby for Samsung SmartTV Release Notes (Tizen & Orsay)

[FrostByte 5654]

29 minutes ago, s1mwest said:

 

PS: I also notice that the release notes are not current: Emby for Samsung SmartTV Release Notes (Tizen & Orsay)

That is the old post.  They have automated things a bit.  Look for the pinned post starting with Changelog

 

[s1mwest 4]

3 minutes ago, FrostByte said:

That is the old post.  They have automated things a bit.  Look for the pinned post starting with Changelog

 

Hey, thank you for that @FrostByte