Cannot access remotely

[alexpavlovic 0]

I've set up a server on my Shield, accessible just fine on my home wifi on the Shield itself and my S24 Ultra mobile.

I cannot access remotely though. Remote access with auto port mapping enabled.

Have also tried manual port forwarding on my Eero router, with no joy. 

Any help appreciated.

[Luke 42077]

Hi there, what exactly happens when you try to access remotely?

[alexpavlovic 0]

I just get a message saying the server can't be found. Tried both LAN and WAN addresses. When I sign in with Connect, I just get taken right back to the screen to join server.

[Luke 42077]

Quote

When I sign in with Connect, I just get taken right back to the screen to join server.

This suggests that you didn't first setup Emby Connect on your server:

Emby Connect

But let's not focus on that yet. First let's focus on just connecting manually by entering the server address. Have you gone over our remote setup guide?

Connecting from Client Apps

[alexpavlovic 0]

Yes I've gone through both links and I think I've tried everything in there.

Port forwarding and firewall access didn't work for me when I changed my Eero settings.

[Luke 42077]

59 minutes ago, alexpavlovic said:

Yes I've gone through both links and I think I've tried everything in there.

Port forwarding and firewall access didn't work for me when I changed my Eero settings.

How exactly did you set them up?

[alexpavlovic 0]

I went into my Eero and followed the instructions on Emby's support page. Added a port reservation, changed port forwarding and firewall settings for the local and WAN addresses, and still couldn't get it to work.

[Luke 42077]

Can you show a screenshot of what you set up?