My ISP Gave Me a New Router/Modem Now Emby is Not Seeing My Ports? (6-4-2025) How Can I Open My Ports Again?

[daldana 122]

I also have a 2nd router, a non-residential Mikrotik router, but I do need the remote connection for family members. As I said in a previous post, my Spectrum ip address changed when I had to replace their modem for my 500 Mbps account; their old one would not give me better than 300 Mbps. I don't use any Spectrum routers.

[Methodman104 10]

On 6/5/2025 at 4:42 PM, daldana said:

I also have a 2nd router, a non-residential Mikrotik router, but I do need the remote connection for family members. As I said in a previous post, my Spectrum ip address changed when I had to replace their modem for my 500 Mbps account; their old one would not give me better than 300 Mbps. I don't use any Spectrum routers.

The same exact thing happened to me, they used to use a modem/router combo that only went up to 300mbps. I ended up buying a router and Geek Squad will set it up this week, it is an ASUS AX82U, if I can get 10 years out of this modem i'll be happy as I had that previous modem/router combo 9 years already.

[Methodman104 10]

On 6/4/2025 at 12:39 PM, Luke said:

Hi, does your ISP allow use of these ports with the new router? Have you taken a look at this?

Connecting from Client Apps

I opened those ports and it is not allowing anyone to connect, although I can remotely connect from my cell phone, but my family cannot connect remotely at their homes from their TV sets.

[Methodman104 10]

On 6/5/2025 at 3:48 PM, daldana said:

I'm still using the free account which means I get an email every 30 days to validate. I am planning on upgrading to the enhanced plan at a cost of $39.99 for 2 years.

I bought a subscription for no-ip thanks for the idea.

[Luke 42078]

Has this resolved your issue?

[Methodman104 10]

16 hours ago, Luke said:

Has this resolved your issue?

no, not yet.

[Luke 42078]

On 6/9/2025 at 4:01 PM, Methodman104 said:

no, not yet.

What is still the open problem?

[Methodman104 10]

On 6/10/2025 at 3:13 PM, Luke said:

What is still the open problem?

There is no longer an open problem. I used a service technician and they fixed the issue, it just took awhile because I had to wait until their availability to service my issue and install a new router.  Thanks to the feedback on here I also ended up also using "no-ip" so I will hopefully no longer run into this issue again, as it was very frustrating, but this is now solved.

Thanks everyone for your assistance, the issue is now resolved.

Edited June 12, 2025 by Methodman104