Can no longer access Emby remotely

[Rhys93 2]

Hi, I have noticed that as of today, I am no longer able to access emby remotely.

Everytime I try I keep getting sent to the 'select server' screen.

I have tried to enter the server manually and tried to log in via the emby connect but having no luck there.

I have no issues logging in when connected to the network it's on, and have even tried changing my user settings but none of this has helped either. 

The only thing I've noticed is that an add on was updated recently, I have uninstalled that and restarted the server but still can't access it remotely 

Could I please get some help with this, thank you

[Neminem 1515]

Did your remote ip change ?

[Luke 42077]

@Rhys93

I would suggest checking out our Connection Troubleshooter:

Connecting from Client Apps

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !