yocker 1833 Posted August 2 Author Posted August 2 Try going into settings and change the position of one of the icons, like for example the HDR icon. This will force a clean of the cache and redraw everything.
yocker 1833 Posted August 2 Author Posted August 2 Also what happens if you download the poster manually in Emby?
yocker 1833 Posted August 2 Author Posted August 2 7 hours ago, eMoOak said: Hi! First of all, thanks for this plugin. I just updated to v5.56.3.0 (Emby Server 4.9.5.0), and it looks like there's a cache-related issue. The same poster is being displayed for multiple movies across my library. When I check the corresponding folders, the correct original poster images are present. I've cleared the cache several times, but it doesn't solve the problem. The plugin does not cache any posters, it only caches the icons and aggregation data for TV series. Posters are handled by Emby it self, unless you have another plugin that changes the poster for you. Try what i wrote above and move an icon position. This will forcibly clear the cache and redraw everything.
eMoOak 9 Posted August 2 Posted August 2 It's not just posters. The issue also affects logos and fanart. The incorrect images aren't always the same, they seem to change over time. The original image files are all correct on disk, but Emby displays random artwork from other items.
yocker 1833 Posted August 2 Author Posted August 2 2 minutes ago, eMoOak said: It's not just posters. The issue also affects logos and fanart. The incorrect images aren't always the same, they seem to change over time. The original image files are all correct on disk, but Emby displays random artwork from other items. Hmm.. EmbyIcons doesn't change logos and fanart. Can i get you to temporarily uninstall EmbyIcons and see what happens? I have a suspicion that it's not EmbyIcons that is the cause of the problem.
MAX92 101 Posted August 3 Posted August 3 I desinstalled EmbyIcon. I try to change the position but always the same
ISeeTWizard 31 Posted August 3 Posted August 3 I tried to reproduce on my system but I can’t didn’t see any error but removed the cache so that everything got redrawn and everything ok for me so it seems not to be a global issue I would say 1
yocker 1833 Posted August 3 Author Posted August 3 57 minutes ago, MAX92 said: I desinstalled EmbyIcon. I try to change the position but always the same Looking at the screenshot. Are you saying it's not drawing the icons on some posters?
MAX92 101 Posted August 3 Posted August 3 2 hours ago, yocker said: Looking at the screenshot. Are you saying it's not drawing the icons on some posters? Exactly
eMoOak 9 Posted August 3 Posted August 3 14 hours ago, yocker said: Hmm.. EmbyIcons doesn't change logos and fanart. Can i get you to temporarily uninstall EmbyIcons and see what happens? I have a suspicion that it's not EmbyIcons that is the cause of the problem. Reported here:
yocker 1833 Posted August 3 Author Posted August 3 Can i get you to send me the server logs with debug enabled in both Emby and EmbyIcons ?
yocker 1833 Posted August 3 Author Posted August 3 28 minutes ago, MAX92 said: Exactly Can i also get you to send me some logs. Not sure if you and @eMoOakhas the same issue.
MAX92 101 Posted August 3 Posted August 3 And if I go in the repertory of Slumdog Millionnaire or Backroom, I have the good pictures
yocker 1833 Posted August 3 Author Posted August 3 @ebrSeeing as backdrops also gets misidentified plus their problem also happens with EmbyIcons uninstalled, i'm 99.9% sure that it might be a problem with Emby. (If not then i of cause owe a HUGE apology!!) I did identified a problem in EmbyIcons that could cause problems when the ID returned by Emby was Empty but it has not fixed the problem.
ebr 16655 Posted August 3 Posted August 3 1 hour ago, yocker said: Seeing as backdrops also gets misidentified plus their problem also happens with EmbyIcons uninstalled, i'm 99.9% sure that it might be a problem with Emby. (If not then i of cause owe a HUGE apology!!) But only people who have installed this plugin are having this happen, right?
yocker 1833 Posted August 3 Author Posted August 3 3 minutes ago, ebr said: But only people who have installed this plugin are having this happen, right? Correct, they do say that it happens even with it uninstalled. The users seems gone for tonight but i have one thing i can test.
ebr 16655 Posted August 3 Posted August 3 Just now, yocker said: they do say that it happens even with it uninstalled Right but the way all the image caching works, effects could hang around for a while. It could be different image processors fighting each other somehow too. Do the folks with this issue also have CA or any other image processor plugin?
yocker 1833 Posted August 3 Author Posted August 3 2 minutes ago, ebr said: Right but the way all the image caching works, effects could hang around for a while. It could be different image processors fighting each other somehow too. Do the folks with this issue also have CA or any other image processor plugin? One has only EmbyIcons installed so it is of cause a possibility. In my own tests i can't replicate the problem at all, even with more plugins drawing on the posters. Even copied over 1TB of small videos to do a fresh scan to sort of overwhelm it to have it cause the problem. Anyway, i will look at it again when they are back and active on the forum.
eMoOak 9 Posted August 4 Posted August 4 8 hours ago, yocker said: One has only EmbyIcons installed so it is of cause a possibility. In my own tests i can't replicate the problem at all, even with more plugins drawing on the posters. Even copied over 1TB of small videos to do a fresh scan to sort of overwhelm it to have it cause the problem. Anyway, i will look at it again when they are back and active on the forum. How can I help?
MAX92 101 Posted August 4 Posted August 4 (edited) I uninstalled EMBYIcons and restarted EMBY. I cleared the database. Then I restarted EMBY again. I ran all my scheduled tasks, and so far, no problems. I'll keep doing this throughout the week and let you know how it goes. Edited August 4 by MAX92
yocker 1833 Posted August 5 Author Posted August 5 @ebrI believe i traced the problem. Emby gave a lot of their movies an ID of 00000000 so those movies were recognized as the same movie and just given the poster for the first movie with that ID. EmbyIcons did it's duty and drew on that poster. Could explain why it also would happen without EmbyIcons installed. 1
eMoOak 9 Posted August 5 Posted August 5 (edited) 10 hours ago, yocker said: @ebrI believe i traced the problem. Emby gave a lot of their movies an ID of 00000000 so those movies were recognized as the same movie and just given the poster for the first movie with that ID. EmbyIcons did it's duty and drew on that poster. Could explain why it also would happen without EmbyIcons installed. I think it's important to mention that, in my case, the damage wasn't limited to incorrect artwork while EmbyIcons was installed. Even after uninstalling EmbyIcons and testing the "fixed" versions, the library remained permanently corrupted. Every time I updated the artwork for a movie, those new images would propagate to other unrelated movies. The corruption was persistent and couldn't be repaired with metadata refreshes. In the end, the only solution was to completely remove my entire media library (around 9,000 items) and import everything again to rebuild the database from scratch. So while the root cause may indeed have been Emby assigning 00000000 IDs, the end result was a permanently corrupted library that couldn't be recovered. Edited August 5 by eMoOak 1
yocker 1833 Posted August 5 Author Posted August 5 (edited) 20 minutes ago, eMoOak said: I think it's important to mention that, in my case, the damage wasn't limited to incorrect artwork while EmbyIcons was installed. Even after uninstalling EmbyIcons and testing the "fixed" versions, the library remained permanently corrupted. Every time I updated the artwork for a movie, those new images would propagate to other unrelated movies. The corruption was persistent and couldn't be repaired with metadata refreshes. In the end, the only solution was to completely remove my entire media library (around 9,000 items) and import everything again to rebuild the database from scratch. So while the root cause may indeed have been Emby assigning 00000000 IDs, the end result was a permanently corrupted library that couldn't be recovered. Sadly without being able to replicating the problem i can't be 100% sure if it was Emby at fault but it sure does look like it from what i can see. Multiple movies with the same ID would cause them to have the same output path and there for the same posters as they are in that path. EmbyIcons simply did it's duty and drew on that single poster, hence why the icons were still correct for the video, because that was the poster in that path. In other words i believe it would have happened even without EmbyIcons installed and that it is a bug in Emby that is very rare to happen. The "bug" in EmbyIcons was that it had no guardrails against something like that and still drew on the posters. The fix for EmbyIcons i made is simply that it won't draw on posters with an empty ID any more, so if Emby does it again the same thing will most likely happen but EmbyIcons will refuse to be part of it. Edited August 5 by yocker 1
ebr 16655 Posted August 5 Posted August 5 13 hours ago, yocker said: Emby gave a lot of their movies an ID of 00000000 Do we have any idea how that happened?
yocker 1833 Posted August 5 Author Posted August 5 1 minute ago, ebr said: Do we have any idea how that happened? Sadly no, only logs I got was from after the damage was done. 1
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now