Connection issue

[Bangloud 1]

Hi all pretty new to emby.so I've made an emby server on my pc fir streaming my music and videos to my bar with firestick which works great.

My problem is I'm trying to add my brother in law to my server so he can view on his firestick.he made an emby connect profile and I've added him in users so got his username and his email added in there but on emby app on firestick or his apple phone he can't connect to my server.any help please.i even gave his the remote wan ip address and port number but still no joy.ehere am I going wrong

[pwhodges 2012]

Have you taken the steps necessary for remote access?

https://emby.media/support/articles/Connectivity.html

If opening the ports doesn't do it, then go through the checks for your ISP using cgNAT (which blocks external access).  If you have cgNAT, we can discuss the options for getting round it.

Paul

[Bangloud 1]

Hi Paul thanks for reply.so I looked at link and I think I got all the settings correct.i think the problem is cgnat whatever that is.so my isp is befibre and I've read they do use cgnat.if I want a dedicated ip address it's £4 a month extra.ive got a vpn but the one I'm with doesn't supply a port forwarding service so that's out too.

[GrimReaper 4740]

2 minutes ago, Bangloud said:

if I want a dedicated ip address it's £4 a month extra.ive got a vpn but the one I'm with doesn't supply a port forwarding service so that's out too.

Check out Tailscale and/or ZeroTier. 

 

[Luke 42078]

58 minutes ago, Bangloud said:

Hi Paul thanks for reply.so I looked at link and I think I got all the settings correct.i think the problem is cgnat whatever that is.so my isp is befibre and I've read they do use cgnat.if I want a dedicated ip address it's £4 a month extra.ive got a vpn but the one I'm with doesn't supply a port forwarding service so that's out too.

To me, that small extra amount doesn't seem like much. It will save you from having to setup workarounds.