Can't open Emby Server

[rayyr 0]

I downloaded the file from the official emby website. After installation, I double clicked but nothing happened. I tried both version 4.8.10 and beta 4.9.0.40 and both of them can't work. I tried to see whether it is actually working so I go to http://localhost:8096/ but still shows This site can’t be reached localhost refused to connect. Can anybody tell me what's the problem?

My chip is M4 Pro. Mac OS version 15.3.1 (24D70)

[Luke 42077]

Hi there, how exactly did you install the server?

Are you sure the server is started and running?

[rayyr 0]

 

I downloaded this zip file into Downloads and unzip it and got Emby Server app. And I move it to Applications.
The thing is I don't know whether it's started and running or not, because after double click there is no response.

[Luke 42077]

Right, you can't double click it.  You need to start it by following the process here:

https://emby.media/mac-server.html

Please let us know if this helps. Thanks.

[rayyr 0]

Well, I just uninstalled and install again with the instruction. After unzip, I drag the app into Applications. The instruction said 'If you're unable to start due to a message about unidentified developer, start Emby Server by clicking the settings icon, then Open'. I think there is no settings icon on the new Mac OS, so I guess it means the icon shown below. After I click open the message in my computer is like this. I have to go to Settings - Privacy and Security and click Open Anyway. 
I tried the above action again and still nothing happens like before. Only a zoom-in and zoom-out transition on the icon, you know.

[Luke 42077]

So the arm64 version doesn't have a tray icon (yet), so this could all be normal. After you click open anyway, you should be able to use the Emby web app in the browser. If not, then please see if any emby server log file was generated:

Emby Server Data Folder

[rayyr 0]

Oh, There is even no emby server data folder on my computer or at least no such file path on my computer.

[Luke 42077]

Hi, where did you look for it?

[rayyr 0]

[rayyr 0]

I have a question that if I set the server on a windows computer, can I use a Mac connecting to that server and directly use emby app?

[Luke 42077]

On 3/2/2025 at 10:58 PM, rayyr said:

I have a question that if I set the server on a windows computer, can I use a Mac connecting to that server and directly use emby app?

Yes, certainly you can.

[Luke 42077]

On 3/2/2025 at 10:54 PM, rayyr said:

This would seem to suggest that you never got the server to run at all. 

@sa2000how do you have your "allow applications from..." option set?

[sa2000 674]

On 03/03/2025 at 03:54, rayyr said:

I think this is probably similar to the ownership/permissions issue I investigated here

To check if it is the same issue, in terminal session, do the following:

ls -ail /Users/rty/.config

Copy the output from this 

Then ensure Emby Server is not already running as checked in Activity Monitor and try and launch it in terminal

cd /Applications
./EmbyServer.app/Contents/MacOS/EmbyServer

Save the output into a text file - It would show the permissions error if this is the same problem as the one I linked

If it is the permissions / ownership issue, then try this command in terminal

sudo chown rty /Users/rty/.config

See if that resolves the problem

 

3 hours ago, Luke said:

how do you have your "allow applications from..." option set?

Same : "Allow applications from - App Store & Known Developers" 

This in itself does not help and one would need then to select Open Anyway from the link that gets displayed below this security setting. And there was no option to Move it to the Applications folder. Only way was  to drag and drop.

 

Edited March 6, 2025 by sa2000

[Luke 42077]

@rayyrplease let us know if this helps. Thanks.

[rayyr 0]

I tried to use emby server on my Windows computer, and I can use it now. so I didn't try on Mac any more.

[rayyr 0]

I will also have a try when at my convenience

On 3/6/2025 at 11:32 AM, Luke said:

@rayyrplease let us know if this helps. Thanks.

 

[Luke 42077]

2 hours ago, rayyr said:

I tried to use emby server on my Windows computer, and I can use it now. so I didn't try on Mac any more.

Thanks for the update !

[Luke 42077]

2 hours ago, rayyr said:

I will also have a try when at my convenience

 

That would be great. Thanks !

[SamOre 1]

On 3/6/2025 at 5:57 PM, sa2000 said:

I think this is probably similar to the ownership/permissions issue I investigated here

To check if it is the same issue, in terminal session, do the following:

ls -ail /Users/rty/.config

Copy the output from this 

Then ensure Emby Server is not already running as checked in Activity Monitor and try and launch it in terminal

cd /Applications
./EmbyServer.app/Contents/MacOS/EmbyServer

Save the output into a text file - It would show the permissions error if this is the same problem as the one I linked

If it is the permissions / ownership issue, then try this command in terminal

sudo chown rty /Users/rty/.config

See if that resolves the problem

 

Same : "Allow applications from - App Store & Known Developers" 

This in itself does not help and one would need then to select Open Anyway from the link that gets displayed below this security setting. And there was no option to Move it to the Applications folder. Only way was  to drag and drop.

 

I encountered the same problem, this method can solve it!!!

[Luke 42077]

Hi, the tray icon for macOS arm64 will be in the upcoming 4.9 server release. Thanks.