Can't Access Server Remotely

[xxlargedog 2]

I have followed multiple thread on this forum, but can't seem to get it fix .  I am able to access locally, but i can't access remotely

[Happy2Play 9781]

37 minutes ago, xxlargedog said:

I have followed multiple thread on this forum, but can't seem to get it fix .  I am able to access locally, but i can't access remotely

What steps have you taken?

Connectivity | Emby Documentation

[xxlargedog 2]

I have followed the guides opened the ports turned on remote access enable automatic port mapping

[Happy2Play 9781]

What does a site like canyouseeme.org show for the ports?

Are you manually port forwarding or trying to depend on automatic UPNP port forwarding?

Have you verified if you are on a CGNAT?

What platform are you one?

What network type is your networks set to Public or Private?

Remote Setup | Emby Documentation

Edited September 1, 2024 by Happy2Play

[xxlargedog 2]

canyousee me gives me an error, but i have looked using cmd and shows port is listening

using linksys mesh doesn't have automatic upnp port fowarding

i'm not on a cgnat

using windows 11

private network

[Happy2Play 9781]

Yes Emby may be listening but canyouseeme says the port is closed the outside world is not getting in on that port.  

5 minutes ago, xxlargedog said:

using linksys mesh doesn't have automatic upnp port fowarding

So do you manually port forward Emby ports?

[xxlargedog 2]

was using the automatic through emby but did port forward on my linksys

[seanbuff 1318]

3 hours ago, xxlargedog said:

was using the automatic through emby but did port forward on my linksys

it can be hit & miss when leaving it to UPnP and Emby's automatic port mapping.

Users tend to have a better experience when disabling that entirely, and manually configuring port forwarding in their router.

[pwhodges 2012]

5 hours ago, xxlargedog said:

i'm not on a cgnat

How have you determined this?

Paul

[xxlargedog 2]

i have been able to use my remote function for six months with the same setup.  The only thing that has changed is my isp on fiber now with router plugged in to my ont.  I have been looking more into it and it is possible i do have cgnat.  unable to access port 80, but when i use pia vpn i am able to

[Luke 42079]

18 hours ago, xxlargedog said:

i have been able to use my remote function for six months with the same setup.  The only thing that has changed is my isp on fiber now with router plugged in to my ont.  I have been looking more into it and it is possible i do have cgnat.  unable to access port 80, but when i use pia vpn i am able to

Here's one guide on how to tell:

https://www.purevpn.com/blog/how-to-check-whether-or-not-your-isp-performs-cgnat/

Please let us know the result. Thanks.

[xxlargedog 2]

it Is a cgnat

[pwhodges 2012]

You can ask your ISP to be allocated a routable address - it's worked for some people.  Otherwise look into TailScale or some other tunnelling system.

Paul

[Luke 42079]

@xxlargedogplease let us know if this helps. Thanks !

[xxlargedog 2]

It does thanks for the help