quickmic 1728 Posted April 27 Author Posted April 27 45 minutes ago, markdj said: Any updates on this? Also, enabling 'Ask to delete file' after watching something shows the dialog box, but just for 1-2 seconds before it disappears on its own. Could this be looked into? Please update to latest public testing version and check again.
Heinrich 2 Posted April 27 Posted April 27 I am having the craziest problems with Vero V and also Zidoo Z9X Pro. My Windows installation has worked great for years on 11.1.17 right now. I have gone up to 12.4.18 here this morning and am having the same problem on Vero V and Zidoo, with one key difference. The Vero V ran great on 12.3.8 for a week. I watched half of Pirates of Caribbean and stopped and went to bed. I also watched all of Finding Dory with no problem a few days earlier. When I came back last night to watch the second half of Pirates of Caribbean, I get "The file is no longer available. Would you like to remove it from the library?" I have done multiple repair libraries, resets, uninstalls on both devices. I have spent probably 5 hours in a loop just trying to get each to work. I gave up on Zidoo and I have a few days to return it left. I was heartened when the Vero V worked so well, until it didn't. The only thing that really changed in my entire setup was adding a Monitor 2 HDMI cable to my Denon AVR which probably has nothing to do with anything. Most recently I did go down to 11.1.17 on the Vero because I was trying to match the Windows. I also tested Windows again and it's absolutely fine, as it has been for years with no fuss. (same behavior on multiple versions of 12.x.x) Vero log: Emby log 11.1.17 from Vero V
quickmic 1728 Posted April 28 Author Posted April 28 (edited) I need a kodi.log for review, from latest 12.x public testing version. Is it a multipart video? Edited April 28 by quickmic
markdj 50 Posted April 28 Posted April 28 (edited) On 4/27/2026 at 10:17 AM, quickmic said: Please update to latest public testing version and check again. Not sure where to find that version; the version on the first page seems older? I have tested version 12.x of next-gen, but the issue is still there as well. Edit: talking about the multi-version feature here, haven't tested the other issue yet. Edit 2: videos are laggy and stuttery in version 12.xx making Kodi and the Shield *VERY UNRESPONSIVE*. Is this a common issue or a setting that needs to be adjusted (default settings + settings from 11.0.27)? Edited April 28 by markdj
quickmic 1728 Posted April 28 Author Posted April 28 You can find it here: 12.4.18 is the latest version, and no. Default settings are fine.
markdj 50 Posted April 28 Posted April 28 Yes, I think that's the one I tested. Didn't fix the issue for me personally, so I reverted back to the stable 11.xx version. Videos were unwatchable with version 12.xx for me.
quickmic 1728 Posted April 28 Author Posted April 28 (edited) 51 minutes ago, markdj said: Yes, I think that's the one I tested. Didn't fix the issue for me personally, so I reverted back to the stable 11.xx version. Videos were unwatchable with version 12.xx for me. The thing is, the plugin has nothing to do with the actual playback. It just syncs the content to Kodi's database, but Kodi is fully responsible for the actual playback. Something else must cause this issues. Not sure what... Did you use a different Kodi version or native mode vs addon mode? Edited April 28 by quickmic
markdj 50 Posted April 28 Posted April 28 1 hour ago, quickmic said: The thing is, the plugin has nothing to do with the actual playback. It just syncs the content to Kodi's database, but Kodi is fully responsible for the actual playback. Something else must cause this issues. Not sure what... Did you use a different Kodi version or native mode vs addon mode? Not sure what the issue is then. Kodi is the same version, and the only thing that changed is Emby. Reverting back solved the problem for me. Maybe I'll try again later.
Heinrich 2 Posted April 28 Posted April 28 16 hours ago, quickmic said: I need a kodi.log for review, from latest 12.x public testing version. Is it a multipart video? I upgraded to 12.4.18 - one video did present me with the option of if I wanted the menu or main title. Once. Then it went back to this title is not availabe over and over. These timestamps are not accurate. UNRAID server is accurate and so is Vero V. Not sure what this is about. embyserver(2).txt
quickmic 1728 Posted April 29 Author Posted April 29 6 hours ago, Heinrich said: I upgraded to 12.4.18 - one video did present me with the option of if I wanted the menu or main title. Once. Then it went back to this title is not availabe over and over. These timestamps are not accurate. UNRAID server is accurate and so is Vero V. Not sure what this is about. embyserver(2).txt 52.68 kB · 2 downloads I still need the kodi.log not the emby server log for review. please.I cannot see anything in embyserver.log.
quickmic 1728 Posted April 29 Author Posted April 29 (edited) 8 hours ago, markdj said: Not sure what the issue is then. Kodi is the same version, and the only thing that changed is Emby. Reverting back solved the problem for me. Maybe I'll try again later. Can you please send me a kodi.log from 12.X for review including the playback issue. Edited April 29 by quickmic
Heinrich 2 Posted April 29 Posted April 29 12 hours ago, quickmic said: I still need the kodi.log not the emby server log for review. please.I cannot see anything in embyserver.log. This is from the Zidoo Z9X Pro. The Vero V I got working with the current prod 11.x.x with a full system reset. I think there are ghosts of data left behind on some of these versions even after a full reset from within the Emby plugin. I'm not sure if that's fixed with 12.4.18 until 12.4.19 comes out but complicates the problem somewhat I can do a full backup of the Vero V I think and then do another test with 12.4.18 but I am loathe since it's working. The Zidoo I just cannot get to work. kodi.log
quickmic 1728 Posted April 29 Author Posted April 29 (edited) 57 minutes ago, Heinrich said: This is from the Zidoo Z9X Pro. The Vero V I got working with the current prod 11.x.x with a full system reset. I think there are ghosts of data left behind on some of these versions even after a full reset from within the Emby plugin. I'm not sure if that's fixed with 12.4.18 until 12.4.19 comes out but complicates the problem somewhat I can do a full backup of the Vero V I think and then do another test with 12.4.18 but I am loathe since it's working. The Zidoo I just cannot get to work. kodi.log 176.15 kB · 0 downloads I can see , you are using iso files which means this is native mode (at least for iso's). Do you have experience with native mode? Is it mounted correctly on Kodi? Also you use "com.zidoo.player" accessing "smb://UNRAID/Movies/1917/1917.4k.uhd.iso" You have a very tricky setup and I hope you know how to deal with native mode.. However, when Kodi is capable accessing this files, Kodi has full control about playback! It like Kodi is playing a file. Edited April 29 by quickmic
Heinrich 2 Posted April 29 Posted April 29 3 hours ago, quickmic said: I can see , you are using iso files which means this is native mode (at least for iso's). Do you have experience with native mode? Is it mounted correctly on Kodi? Also you use "com.zidoo.player" accessing "smb://UNRAID/Movies/1917/1917.4k.uhd.iso" You have a very tricky setup and I hope you know how to deal with native mode.. However, when Kodi is capable accessing this files, Kodi has full control about playback! It like Kodi is playing a file. I’ve been using native mode very successfully for about 10 years with Windows. It was finicky for the first couple of years, but it’s been rock stable for me for a very long time. I will do a complete reset and try native mode on these two devices tomorrow. I do again think that there is some lack of success with resetting the database when uninstalling. Or pressing reset database function. That’s been part of the problem. I’ve had to reset the entire device and start over from scratch in order to truly reset the database (yes even after restarting Kodi.) 1
Heinrich 2 Posted April 30 Posted April 30 16 hours ago, Heinrich said: I’ve been using native mode very successfully for about 10 years with Windows. It was finicky for the first couple of years, but it’s been rock stable for me for a very long time. I will do a complete reset and try native mode on these two devices tomorrow. I do again think that there is some lack of success with resetting the database when uninstalling. Or pressing reset database function. That’s been part of the problem. I’ve had to reset the entire device and start over from scratch in order to truly reset the database (yes even after restarting Kodi.) Native / Zidoo / 12.4.18. I don't get "file no longer available" but I do get no video or error, just a flash back to the library. kodi.log
quickmic 1728 Posted April 30 Author Posted April 30 (edited) Did you try the Ip address and not "UNRAID"? I think your external player cannot resolve the DNS and probably also not allowed to log in, but first I would check DNS/IP. You use an external player. I'm not sure if this works, but this is all related to Kodi. Did you try Kodi's internal player? Edited April 30 by quickmic
Heinrich 2 Posted April 30 Posted April 30 1 hour ago, quickmic said: Did you try the Ip address and not "UNRAID"? I think your external player cannot resolve the DNS and probably also not allowed to log in, but first I would check DNS/IP. You use an external player. I'm not sure if this works, but this is all related to Kodi. Did you try Kodi's internal player? I’ll try the IP. The whole point of the Zidoo is to get Dolby and 3D from their player. I’m at the point of giving up on it if IP doesn’t work.
quickmic 1728 Posted May 1 Author Posted May 1 (edited) That's the reason I never recommend native mode. IP address and smb share without login credentials could work, but probably zidoo needs a different connection string (different format other than smb://XXXXXX, that's Kodi's format). Some external players do not even support http streams (addon mode would not work either). Who knows... The best chances to make it work is mounting the drive on OS level. Edited May 1 by quickmic
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