Open Subtitles Error - Unauthorized

[Luke 42077]

7 hours ago, Q-Droid said:

Attaching logs using the test plug-in in case there was debugging info in that build. One file with credentials (failed) and the other without (worked).

 

 

embyserver-OS_VIP.txt 118.71 kB · 4 downloads embyserver-OS_Anon.txt 199.48 kB · 2 downloads

OK let's try this again. Please try this new build and then attach the emby server log:

OpenSubtitles.zip

Thanks !

[chief2810 5]

Problem still persists with new build you just posted

[Happy2Play 9780]

1 minute ago, chief2810 said:

Problem still persists with new build you just posted

 

12 minutes ago, Luke said:

Please try this new build and then attach the emby server log:

 

[chief2810 5]

Yeah I’ve just had to go out so not near my laptop. But thought I’d quickly give my feedback! 

[Q-Droid 989]

1 hour ago, Luke said:

OK let's try this again. Please try this new build and then attach the emby server log:

 

Using VIP credentials still fails but the error is different from before. Anon continues to work.

 

embyserver-OS_Anon-2.txt

embyserver-OS_VIP-2.txt

Edited July 13, 2024 by Q-Droid

[Wizb0y 1]

Did some testing, it seems that you need an API-key to get subtitles from opensubtitles.com. But you can't enter it in the emby...

I'm OS VIP and emby VIP and got the unauthorized error.

From the API:

VERY IMPORTANT: In HTTP request must be both headers: Api-Key and Authorization stoplight.io doesn't allow to use in shown example both headers

i've tested with curl and it works correctly. The download count goes also down:

Login:
curl --request POST   --url https://vip-api.opensubtitles.com/api/v1/login   --header 'Accept: application/json'   --header 'Api-Key: xxxxxxxxxxxxxxxxxxxxxx'   --header 'Content-Type: application/json'   --header 'User-Agent:  <<emby v4.9.0.26>>'   --data '{
  "username": "xxxxx",
  "password": "xxxxx"
}'

result:

{"user":{"allowed_translations":10,"allowed_downloads":989,"level":"VIP Member","user_id":xxxxx,"ext_installed":false,"vip":true},"token":"xxxxxxxx the token xxxxxxxxxxxxxxxxx","status":200,"base_url":"vip-api.opensubtitles.com"}

Get subtitle:
curl --request POST \
  --url https://vip-api.opensubtitles.com/api/v1/download \
  --header 'Accept: application/json' \
  --header 'Api-Key: xxxxxxxxxxxxxxxxxxxxx' \
  --header 'Authorization: Bearer "xxxxxxxxxx got from login xxxxxxx' \
  --header 'Content-Type: application/json' \
  --header 'User-Agent: <<emby v4.9.0.26>>' \
  --data '{
  "file_id": 123
}'

result:

{"link":"https://www.opensubtitles.com/download/29B68F0E03D36CA9473DB442C17FB3495D5222245198FD188092A7D54C9436965C355301917FE2347416684F4FDCFE4555883D7FD1C55584F81C43836C2623F360A30F3792B8EEF60369162445DAEAD5634B39E13AD1022EEF44C719D5AD8D229D2053C419E304076104D38D6B15E697E3CCDBB6C97E13197159444559289210B2408/subfile/castle.rock.s01e03.webrip.x264-tbs.ettv.-eng.ro.srt","file_name":"castle.rock.s01e03.webrip.x264-tbs.ettv.-eng.ro.srt","requests":1,"remaining":988,"message":"Your quota will be renewed in 8 hours and 27 minutes (2024-07-14 23:59:59 UTC) ts=1720971127 ","reset_time":"8 hours and 27 minutes","reset_time_utc":"2024-07-14T23:59:59.999Z","uk":"count_uid_xxxxxx","uid":xxxxxx,"ts":1720123127}

[Happy2Play 9780]

As mentioned this is where the dev has to look at at least 4 categories of users as every catagory will have a different download limit.

Non-Premiere

Premiere

Non-Premiere - OS VIP

Premiere - OS VIP

So passing thru the OS VIP status appears to be the challenge in this topic.

Edited July 14, 2024 by Happy2Play

[Luke 42077]

HI, yes we are looking into it. Thanks.

[forenaite 8]

Its not working for me either. I already reconfigured and checked everything. Tried downgrade and the build above. But I still got unauthorized errors.

 

2024-07-14 19:12:56.082 Error SubtitleManager: Error searching for subtitles on Open Subtitles

        *** Error Report ***

        Version: 4.8.8.0

        Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb

        Operating system: Linux version 6.8.0-36-generic (buildd@lcy02-amd64-077) (x86_64-linux-gnu-gcc-13 (Ubuntu 13.2.0-23ubuntu4) 13.2.0, GNU ld (GNU Binutils for Ubuntu) 2.

        Framework: .NET 6.0.25

        OS/Process: x64/x64

        Runtime: opt/emby-server/system/System.Private.CoreLib.dll

        Processor count: 24

        Data path: /var/lib/emby

        Application path: /opt/emby-server/system

        MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized

           at OpenSubtitles.OpenSubtitleComDownloader.SearchSubtitlesAsync(OpenSubtitleQuery[] queries, OpenSubtitleOptions options, CancellationToken cancellationToken)

           at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken)

           at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken)

           at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()

        Source: OpenSubtitles

        TargetSite: Void MoveNext()

 

[Luke 42077]

Hi, please try again and let us know how things compare. Thanks.

[Ren34 3]

13 minutes ago, Luke said:

Hi, please try again and let us know how things compare. Thanks.

It works!  If you need logs, I can post them a bit later. Thanks for fixing whatever the issue was. 

[Q-Droid 989]

5 hours ago, Luke said:

Hi, please try again and let us know how things compare. Thanks.

OS VIP works now and using v1.0.58 of the plug-in.

 

[Wizb0y 1]

Yep it's working. Thanks!