eddfish0409 0 Posted July 11, 2024 Posted July 11, 2024 I am also getting the error, hope it gets sorted out soon.
Happy2Play 9780 Posted July 11, 2024 Posted July 11, 2024 6 minutes ago, eddfish0409 said: I am also getting the error, hope it gets sorted out soon. Back to the same question as it may require context and server log as I am still able to search and download here.
Q-Droid 989 Posted July 11, 2024 Posted July 11, 2024 Mine has been working too for a day or so now. I haven't tried enough times to know if it's stable and consistent again but so far it's been okay.
eddfish0409 0 Posted July 11, 2024 Author Posted July 11, 2024 I can't even search for subtitles right now
Happy2Play 9780 Posted July 11, 2024 Posted July 11, 2024 25 minutes ago, eddfish0409 said: I can't even search for subtitles right now Then I would think you have a different issue but will still require logs and specific example. As NotAcceptable is in reference to Download not search.
eddfish0409 0 Posted July 11, 2024 Author Posted July 11, 2024 024-07-11 19:16:33.238 Info Server: http/1.1 Response 204 to ::1. Time: 0ms. POST http://localhost:8097/emby/DisplayPreferences/usersettings?userId=8830dbe63c4d47d78cfec16133c783e6&client=emby&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=fda7b9d5-c0bb-41db-a902-8409f583992b&X-Emby-Client-Version=4.8.8.0&X-Emby-Token=x_secret3_x&X-Emby-Language=zh-cn&reqformat=json 2024-07-11 19:16:33.439 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login 2024-07-11 19:16:34.780 Error SubtitleManager: Error searching for subtitles on Open Subtitles *** Error Report *** Version: 4.8.8.0 Command line: C:\Users\ysm19\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows 10.0.22621 Framework: .NET 6.0.30 OS/Process: x64/x64 Runtime: C:/Users/ysm19/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Data path: C:\Users\ysm19\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\ysm19\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext() Source: Emby.Server.Implementations TargetSite: Void MoveNext()
Ren34 3 Posted July 11, 2024 Posted July 11, 2024 57 minutes ago, eddfish0409 said: 024-07-11 19:16:33.238 Info Server: http/1.1 Response 204 to ::1. Time: 0ms. POST http://localhost:8097/emby/DisplayPreferences/usersettings?userId=8830dbe63c4d47d78cfec16133c783e6&client=emby&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=fda7b9d5-c0bb-41db-a902-8409f583992b&X-Emby-Client-Version=4.8.8.0&X-Emby-Token=x_secret3_x&X-Emby-Language=zh-cn&reqformat=json 2024-07-11 19:16:33.439 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login 2024-07-11 19:16:34.780 Error SubtitleManager: Error searching for subtitles on Open Subtitles *** Error Report *** Version: 4.8.8.0 Command line: C:\Users\ysm19\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows 10.0.22621 Framework: .NET 6.0.30 OS/Process: x64/x64 Runtime: C:/Users/ysm19/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Data path: C:\Users\ysm19\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\ysm19\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext() Source: Emby.Server.Implementations TargetSite: Void MoveNext() This is the same error that I'm seeing in my logs.
Noodlewasser 68 Posted July 11, 2024 Posted July 11, 2024 @eddfish0409@Ren34You should make sure that you have set the correct login credentials in the OpenSubtitles plugin. If you still have issues, I suggest you open a separate topic for it. 1
Ren34 3 Posted July 11, 2024 Posted July 11, 2024 17 minutes ago, Noodlewasser said: @eddfish0409@Ren34You should make sure that you have set the correct login credentials in the OpenSubtitles plugin. If you still have issues, I suggest you open a separate topic for it. I just triple checked everything and re-entered my credentials just to make sure. Everything is correct. I can still log into OpenSubtitles just fine on the website.
Ren34 3 Posted July 11, 2024 Posted July 11, 2024 39 minutes ago, Ren34 said: I just triple checked everything and re-entered my credentials just to make sure. Everything is correct. I can still log into OpenSubtitles just fine on the website. 2024-07-11 09:04:38.728 Info HttpClient: GET https://vip-api.opensubtitles.com/api/v1/subtitles?episode_number=1&imdb_id=14452776&languages=en&moviehash=8bfffe7ba0632530&query=The.Bear.S03E01.Tomorrow.1080p.WEBRip.10bit.DDP5.1.x265-HODL.mkv&season_number=3 2024-07-11 09:04:39.084 Error SubtitleManager: Error searching for subtitles on Open Subtitles *** Error Report *** Version: 4.9.0.26 Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3 Operating system: Linux version 6.1.79-Unraid (root@Develop-612) (gcc (GCC) 12.2.0, GNU ld version 2.40-slack151) #1 SMP PREEMPT_DYNAMIC Fri Mar 29 13:34:03 PDT 2024 OS/Process: x64/x64 Framework: .NET 8.0.6 Runtime: system/System.Private.CoreLib.dll Processor count: 12 Data path: /config Application path: /system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at OpenSubtitles.OpenSubtitleComDownloader.SearchSubtitlesAsync(OpenSubtitleQuery[] queries, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext() Source: OpenSubtitles TargetSite: Void MoveNext() Here's the snippet from my log. For reference, over the past few days I was also getting intermittent "Unacceptable" errors. This new "Unauthorized" error just started last night.
Ren34 3 Posted July 11, 2024 Posted July 11, 2024 Sorry for all of the posts. Another data point. Just for testing purposes I tried downgrading the OpenSubtitles plugin and then removed my credentials from it. I can now download subtitles with no problem. There seems to be a mismatch on the server startup between /system/plugins and /config/plugins. Logs attached. Any clue what's going on? I've tried restarting the server from within the app as well as the docker container itself. 2024-07-11 09:49:27.140 Info App: File /config/plugins/OpenSubtitles.dll has version 1.0.56.0 2024-07-11 09:49:27.140 Info App: File /system/plugins/OpenSubtitles.dll has version 1.0.54.0 embyserver (2) (1).txt
mooncaptain 3 Posted July 11, 2024 Posted July 11, 2024 @Ren34I have this problem but downgrading to version 1.0.54.0 still fails in the same way.
Luke 42077 Posted July 11, 2024 Posted July 11, 2024 3 hours ago, eddfish0409 said: 024-07-11 19:16:33.238 Info Server: http/1.1 Response 204 to ::1. Time: 0ms. POST http://localhost:8097/emby/DisplayPreferences/usersettings?userId=8830dbe63c4d47d78cfec16133c783e6&client=emby&X-Emby-Client=Emby Web&X-Emby-Device-Name=Microsoft Edge Windows&X-Emby-Device-Id=fda7b9d5-c0bb-41db-a902-8409f583992b&X-Emby-Client-Version=4.8.8.0&X-Emby-Token=x_secret3_x&X-Emby-Language=zh-cn&reqformat=json 2024-07-11 19:16:33.439 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login 2024-07-11 19:16:34.780 Error SubtitleManager: Error searching for subtitles on Open Subtitles *** Error Report *** Version: 4.8.8.0 Command line: C:\Users\ysm19\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows 10.0.22621 Framework: .NET 6.0.30 OS/Process: x64/x64 Runtime: C:/Users/ysm19/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 8 Data path: C:\Users\ysm19\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\ysm19\AppData\Roaming\Emby-Server\system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at OpenSubtitles.OpenSubtitleComDownloader.Login(OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext() Source: Emby.Server.Implementations TargetSite: Void MoveNext() Hi, please attach the complete Emby server log file. Thanks.
mooncaptain 3 Posted July 11, 2024 Posted July 11, 2024 here's my log file from my most recent attempt. I did a reboot just before the subtitle download request. embyserver.txt
Luke 42077 Posted July 11, 2024 Posted July 11, 2024 3 hours ago, mooncaptain said: here's my log file from my most recent attempt. I did a reboot just before the subtitle download request. embyserver.txt 35.53 kB · 2 downloads HI, please try updating to the latest version of the Emby open subtitles plugin, then restart the server, reconfigure your open subtitles credentials, and see how things compare. Thanks.
mooncaptain 3 Posted July 11, 2024 Posted July 11, 2024 Hi Luke, It didn't work after doing following. deleted credentials for opensubtitles uninstalled plugin rebooted installed latest version [Info App: File /var/lib/emby/plugins/OpenSubtitles.dll has version 1.0.57.0] reboot set credentials - also tested them on the website opensubtitles.com Attempted to download a subtitle I know is available. Didn't work. scanning the latest log I noticed this: Quote 2024-07-11 15:15:55.687 Info App: File /var/lib/emby/plugins/OpenSubtitles.dll has version 1.0.57.0 2024-07-11 15:15:55.687 Info App: File /opt/emby-server/system/plugins/OpenSubtitles.dll has version 1.0.54.0 Is my installation messed up. this is a fairly new installation since I moved from one server to another a few months ago - so it should be pretty clean. Should I copy the newest version to the /opt folder and see what happens?
Luke 42077 Posted July 11, 2024 Posted July 11, 2024 1 minute ago, mooncaptain said: Hi Luke, It didn't work after doing following. deleted credentials for opensubtitles uninstalled plugin rebooted installed latest version [Info App: File /var/lib/emby/plugins/OpenSubtitles.dll has version 1.0.57.0] reboot set credentials - also tested them on the website opensubtitles.com Attempted to download a subtitle I know is available. Didn't work. scanning the latest log I noticed this: Is my installation messed up. this is a fairly new installation since I moved from one server to another a few months ago - so it should be pretty clean. Should I copy the newest version to the /opt folder and see what happens? HI there, just install as normal using the Emby plugin catalog.
Happy2Play 9780 Posted July 11, 2024 Posted July 11, 2024 1 minute ago, mooncaptain said: scanning the latest log I noticed this: Quote 2024-07-11 15:15:55.687 Info App: File /var/lib/emby/plugins/OpenSubtitles.dll has version 1.0.57.0 2024-07-11 15:15:55.687 Info App: File /opt/emby-server/system/plugins/OpenSubtitles.dll has version 1.0.54.0 Is my installation messed up. this is a fairly new installation since I moved from one server to another a few months ago - so it should be pretty clean. Should I copy the newest version to the /opt folder and see what happens? No this is normal as system comes with default plugins, updates will not update system/plugins only your emby/plugins.
Luke 42077 Posted July 11, 2024 Posted July 11, 2024 Anyway please attach the emby server log once you are working with the updated version. Thanks.
mooncaptain 3 Posted July 11, 2024 Posted July 11, 2024 I just reinstalled 4.8.8.0 to make sure that there were no corrupt files - anyway - I discovered that at some point in the past I changed ownership of the /opt/ and /var/lib locations to root. I quickly updated systemctl files to use root and emby restarted OK. Is it possible that running as root is causing the unauthorized problem? MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized at OpenSubtitles.OpenSubtitleComDownloader.SearchSubtitlesAsync(OpenSubtitleQuery[] queries, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.SearchInternal(SubtitleSearchRequest request, Boolean useFilename, OpenSubtitleOptions options, CancellationToken cancellationToken) at OpenSubtitles.OpenSubtitleComDownloader.Search(SubtitleSearchRequest request, OpenSubtitleOptions options, CancellationToken cancellationToken) at Emby.Providers.Subtitles.SubtitleManager.<>c__DisplayClass17_0.<<SearchSubtitles>b__3>d.MoveNext()
mooncaptain 3 Posted July 11, 2024 Posted July 11, 2024 Looks like we are cross posting - here's my latest after the update. embyserver.txt
Happy2Play 9780 Posted July 11, 2024 Posted July 11, 2024 (edited) Minus the api not liking username or password I am not sure here. 2024-07-11 15:44:50.366 Info SecurityManager: Not registered for MBSupporter 2024-07-11 15:44:50.367 Info OpenSubtitleComDownloader: Logging into OpenSubtitles-Emby-f 2024-07-11 15:44:50.619 Info HttpClient: POST https://api.opensubtitles.com/api/v1/login MediaBrowser.Model.Net.HttpException: Unauthorized All other topics point to an issue with opensubtitles.com issue. Edited July 11, 2024 by Happy2Play
mooncaptain 3 Posted July 11, 2024 Posted July 11, 2024 I tried shortening and simplifying my password - no special characters - didn't help. I guess we're waiting on opensubtitles at this point.
Ren34 3 Posted July 11, 2024 Posted July 11, 2024 I can start downloading subs again if I delete my credentials and restart the server. Does it default back to the non-vip API at that point? 1
Luke 42077 Posted July 11, 2024 Posted July 11, 2024 5 minutes ago, mooncaptain said: I tried shortening and simplifying my password - no special characters - didn't help. I guess we're waiting on opensubtitles at this point. OK please try this build of the plugin and let me know if it resolves your issue: OpenSubtitles.zip Thanks.
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