Emby not scanning new movies

[Jen25 34]

Just noticed last night. New movies not showing up. Even if I go to the dashboard/library and scan files from there nothing happens.

Version 4.8.8.0

embyserver.txt

Also just noticed I'm not getting any images. I have an nfo file and bif file, but I have video thumbnails set to Never.

Edited July 10, 2024 by dnicks

[Luke 42079]

Hi there, can you please provide a specific example? Thanks.

[IAmHugh 63]

Do you have other libraries? If so are they behaving as expected? If so maybe remove the bad library and replace it. I had this happen with TV Specials and nothing short of rep[lacing the library fixed it.

[Happy2Play 9781]

@dnicksdo you have a specific example as librarymonitor is seeing lots of changes.

But may need to go over library setup

	Line 278: 2024-07-10 11:53:56.740 Info LibraryMonitor: Watching directory with new FileSystemWatcher for H:\ for item 99987
	Line 279: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\AshtonMovies is already being watched by watcher for H:\. Adding item 86153
	Line 280: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\DadCollections is already being watched by watcher for H:\. Adding item 99988
	Line 281: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\DadMovies is already being watched by watcher for H:\. Adding item 86463
	Line 282: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyDadCollections is already being watched by watcher for H:\. Adding item 99934
	Line 283: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyDadMovies is already being watched by watcher for H:\. Adding item 87121
	Line 284: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyMomCollections is already being watched by watcher for H:\. Adding item 99945
	Line 285: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyMomDadCollections is already being watched by watcher for H:\. Adding item 99986
	Line 286: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyMomDadMovies is already being watched by watcher for H:\. Adding item 87417
	Line 287: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyMomMovies is already being watched by watcher for H:\. Adding item 88283
	Line 288: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\IzzyMovies is already being watched by watcher for H:\. Adding item 88555
	Line 289: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\MomCollections is already being watched by watcher for H:\. Adding item 99989
	Line 290: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\MomDadCollections is already being watched by watcher for H:\. Adding item 99990
	Line 291: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\MomDadMovies is already being watched by watcher for H:\. Adding item 88556
	Line 292: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\MomMovies is already being watched by watcher for H:\. Adding item 88557
	Line 293: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\TV Mom is already being watched by watcher for H:\. Adding item 64693

 

[Jen25 34]

Thanks for the replies. I'm currently away from home. 
I deleted the library and added it back just before I left.  I'll check to see if that worked later. 
I've had libraries set up for quite a long time. I recently separated my collection movies into their own folder. Then I tried to add my new collection and that's when I noticed they didn't show up. I also added a movie in the original movies folder that didn't show up. 
I wonder if librarymonitor is seeing changes because I keep scanning library?

TV shows work fine. 
 

edit- so the movies showed up after deleted and added back the library but they have no images. It looks like all other metadata is there. They aren't grouped into a collection though. 
I can see them in the library I added but not in the auto collections library. 
 

also, the single movie I put in the original movies folder never showed up even after deleting that library and adding it back.

Edited July 10, 2024 by dnicks

[Jen25 34]

@Luke

@Happy2Play

 after the comment above I realized there is no metadata. I can access the movies but they aren't in a collection. I tried to identify the movie but no search results. metadata refresh did nothing. 

[GrimReaper 4740]

Could you share a screenshot of how many libraries and with which paths you have created (Settings>Library tab)? As this appears as overlapping paths (not supported) at the first glance:

Quote

Line 279: 2024-07-10 11:53:56.740 Info LibraryMonitor: H:\AshtonMovies is already being watched by watcher for H:\.

 

[Jen25 34]

7 hours ago, GrimReaper said:

Could you share a screenshot of how many libraries and with which paths you have created (Settings>Library tab)? As this appears as overlapping paths (not supported) at the first glance:

 

@GrimReaper

I've had these set up for years, not sure why all the sudden I'm having an issue. They are set up like this -

Mom Movies - H:/Mom Movies

                        - H:/MomandDad Movies

Dad Movies - H:/Dad Movies

                      - H:/MomandDad Movies

So there are folders that are in multiple libraries, but it has always worked.

 

Edited July 11, 2024 by dnicks

[Jen25 34]

@GrimReaper

@Happy2Play

@Luke

Just had a thought. I downloaded Jellyfin to try it, then deleted it. I only pointed it to movies and not TV shows. Is there any way it all didn't get deleted and that is why the log says it's already being watched? It would explain why TV shows work fine and Movies don't.

[GrimReaper 4740]

16 minutes ago, dnicks said:

@GrimReaper

I've had these set up for years, not sure why all the sudden I'm having an issue. They are set up like this -

Mom Movies - H:/Mom Movies

                        - H:/MomandDad Movies

Dad Movies - H:/Dad Movies

                      - H:/MomandDad Movies

So there are folders that are in multiple libraries, but it has always worked.

 

Yeah, can't see anything there as multi-path libraries. Does any of your movie or TV Show libraries have "H:\" as one of the folder paths? 

[Jen25 34]

10 minutes ago, GrimReaper said:

Yeah, can't see anything there as multi-path libraries. Does any of your movie or TV Show libraries have "H:\" as one of the folder paths? 

I actually did find H:\ in a library. I deleted it and that folder and others then had no movies. I just deleted the library H:\ was in and added it back. Scanning now.

[Jen25 34]

Update to the above post

Deleting the H:\ path seemed to work. I had to go in to every library and delete the folder paths and re-add them, then emby would scan those folders fine.

But, as I did that with each library, the one I had done previously would show no movies.

For example, I go into Mom's library and delete all folder paths and re-add. Emby scans, all movies show up in mom's movies in web app. Then I go into Dad's library and do the same, scan, all movies show up in web app.

Go to Emby web app and go back to mom's movies and now they are gone.

*As I am removing some library folders I'm getting an error

 

[GrimReaper 4740]

1 hour ago, dnicks said:

I've had these set up for years, not sure why all the sudden I'm having an issue. They are set up like this -

Mom Movies - H:/Mom Movies

                        - H:/MomandDad Movies

Dad Movies - H:/Dad Movies

                      - H:/MomandDad Movies

So there are folders that are in multiple libraries, but it has always worked.

As recently said in another similar topic:

On 7/10/2024 at 4:32 PM, ebr said:

Hi.  As a general rule, any time you use a structure that is outside of our suggestions - even if it happens to work - it is very likely to break at some point in the future. 

Guess would be that overlapping and/or nested folder structure/paths are causing your issues (though never officially supported, one could've make certain scenarios work as long as being careful about path selection), and likely resulting in:

17 minutes ago, dnicks said:

*As I am removing some library folders I'm getting an error

 

Corrupt Database

Before taking any steps, though, I'd still post server log in order to confirm that. 

[Happy2Play 9781]

Would need to see the exact error in log though but yes could have broke the database.  Will guess Foreign Key constrants.  

[Jen25 34]

Thanks everybody. I appreciate all the help. 
I just decided to delete the server and restart. Hopefully that will fix any issues. If not, I'll have to look into restructuring my library. 

[Luke 42079]

3 minutes ago, dnicks said:

Thanks everybody. I appreciate all the help. 
I just decided to delete the server and restart. Hopefully that will fix any issues. If not, I'll have to look into restructuring my library. 

Hi, please let us know how this goes. Thanks.

[Jen25 34]

3 hours ago, Luke said:

Hi, please let us know how this goes. Thanks.

Ok, no problem. 

[Jen25 34]

@Luke

 Hi, I completed the reinstall and everything is working fine. I originally started adding libraries the same as I previously had them, but decided to simplify things as to hopefully not run into issues down the road. 

[Luke 42079]

Thanks for following up.

[Jen25 34]

@Luke

So I guess I'm still having issues. Now one of the users isn't showing the movies library. I was going to try to delete that user and re-add, but the delete button isn't there (Delete is there for all other users).

btw, I just checked the database (PRAGMA integrity_check) and it returned ok.

and just as I post this, movies show up for that user. wtf

 

 

 

Edited July 13, 2024 by dnicks

[Luke 42079]

Hi, all I can think of is maybe the scan hadn't completed yet or you hadn't restarted the Emby app that this user was signed into after changing their library access.

Regarding deletion, if you are signed in as Mom, then you can't delete yourself.

[Jen25 34]

15 minutes ago, Luke said:

Hi, all I can think of is maybe the scan hadn't completed yet or you hadn't restarted the Emby app that this user was signed into after changing their library access.

Regarding deletion, if you are signed in as Mom, then you can't delete yourself.

I think you are correct.