AgostinoMedia 3 Posted January 16, 2024 Posted January 16, 2024 (edited) Hi, I recently got a new router at home. I'm able to connect to Emby (server on macOS) within the house without any problem. I didn't have to do anything different, I just opened the app as usual. But playing music on my phone outside the house has stopped working. Before, I just opened the app and it worked. But now, it can't connect to my server. I tried using Emby Connect but after entering the user/pass it brings me back to the Select A Server window. I tried entering the IP manually (and I forward the port in my router) but still it can't connect. I am testing this on my phone with my wifi off, connected to mobile data. Can anyone help? Edited January 16, 2024 by AgostinoMedia
Luke 42077 Posted January 16, 2024 Posted January 16, 2024 Hi there, I would suggest checking out our Connection Troubleshooter: Connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !
AgostinoMedia 3 Posted January 17, 2024 Author Posted January 17, 2024 Unfortunately, everything from External Connection onward does not work anymore.
Luke 42077 Posted January 17, 2024 Posted January 17, 2024 Did you setup port forwarding on your new router?
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