Where are the priorities?

[MSI2017 48]

Dear Luke,

I've been a long-time Emby user and advocate, happily contributing to Emby with my Emby Premiere subscription. 

However, I have got some long-standing issues with Emby which usually gets waved away by either naming it a small issue or "we're working on it", the latter of which can be multiple years before it's actually implemented or fixed. I used to convince myself that I shouldn't be so demanding etc, but lately, I came to the realization that that is kinda stupid. I, like so many others are paying customers, not contributors to an open-source project.

The main thing is updates, apart from the security update or hotfix, the last time since a "true" update is absolutely mind-boggling.

In no particular order here are some issues and or feature requests that have been a thing for ages and have been ignored.

 

• LG WebOS subtitle transparency setting is still not there.
• Basic transcoding issues, not adapting to hanging, or stuttery playback with dropped frames (honestly this should be basic functionality)
• Unintuitive quality settings which I still have to explain daily to non-tech-savvy family members (even for me it is still annoying since when I want to force transcode to test the also semi-broken tonemapping I first need to check source bitrate which sucks) This wouldn't even be needed if Emby itself would make sane transcoding choices instead of leaving a stuttering mess be displayed)
• Somehow fast-forwarding (clicking on a certain point on the playback progress bar) yields stuck playback 50% of the time or so, even on an SSD. Stopping the video and trying again doesn't even resolve this.
• UI could use an update to make it feel more 2023
• Mobile app has no logging functionality making it meaningless for me to show that for the Android app, certain types of audio are always at a fixed volume regardless of the output device, and this renders the Android volume slider useless. Also, something with the HDR implementation doesn't trigger the brighter playback on some Android devices
• Tone mapping is very inaccurate if you don't install the diagnostic plugin to tweak the settings which sometimes results in a green line, this has already been fixed by Jellfin so fixing it should be super easy since open-source.

 

Normally this would feel like I'm whining, but again, 5 euros per month isn't nothing. And as you can see in most links, I've tried helping to figure this stuff out or come up with a good middle ground for both sides (like in the quality settings one) but it just gets ignored. I hope this gets taken seriously, and if I'd love to help in any way I can, but the current situation makes me curious if Emby isn't treated as a side-project.

 

[Luke 42078]

Hi, for the ones that don’t have topics, can you please open new topics for them and provide an example?

 Especially a new topic about ui updates you’d like to see that would be great.

[MSI2017 48]

On 8/7/2023 at 4:10 PM, Luke said:

Hi, for the ones that don’t have topics, can you please open new topics for them and provide an example?

 Especially a new topic about ui updates you’d like to see that would be great.

I can, and will! But to be honest I'd much prefer the actual playback and transcoding getting some updates since that has the biggest impact on usage at the moment. UI is more of a nice to have I think.

[Guest]

On 8/7/2023 at 6:29 AM, MSI2017 said:

The main thing is updates, apart from the security update or hotfix, the last time since a "true" update is absolutely mind-boggling.

...

Normally this would feel like I'm whining, but again, 5 euros per month isn't nothing.

@MSI2017You are not alone in feeling this way. The sentiment has been expressed several times recently by different users. Coming up on 2 months ago in response to this thread I attempted to gather up all features that have been promised by Luke in various threads for the 4.8 release.

Based only what I found the release is sure to be huge. I'm sure there are many things that I've missed. Several of them have already been added to the beta branch. I suspect the security shenanigans back in May have made a significant, unanticipated impact on the release schedule. Now not only are they delivering what's already been promised but also a partial or complete overhaul of the security design in the server and all of the apps.

I've spent somewhere around $300 USD on Premiere so far and I never doubt that I have gotten my money's worth. That being said, I do personally share your frustration. Hopefully we'll hear some news soon.

[MSI2017 48]

On 8/10/2023 at 12:15 AM, andrewds said:

@MSI2017You are not alone in feeling this way. The sentiment has been expressed several times recently by different users. Coming up on 2 months ago in response to this thread I attempted to gather up all features that have been promised by Luke in various threads for the 4.8 release.

Based only what I found the release is sure to be huge. I'm sure there are many things that I've missed. Several of them have already been added to the beta branch. I suspect the security shenanigans back in May have made a significant, unanticipated impact on the release schedule. Now not only are they delivering what's already been promised but also a partial or complete overhaul of the security design in the server and all of the apps.

I've spent somewhere around $300 USD on Premiere so far and I never doubt that I have gotten my money's worth. That being said, I do personally share your frustration. Hopefully we'll hear some news soon.

And yet, quite a few months later, no update yet.

[MSI2017 48]

On 8/7/2023 at 4:10 PM, Luke said:

Hi, for the ones that don’t have topics, can you please open new topics for them and provide an example?

 Especially a new topic about ui updates you’d like to see that would be great.

Added: 

 and and additional suggestion: