Video not playing smoothly on Android App

[ramansgdeep 3]

Emby server version: 4.7.5.0

Android Version: 12

Android App Version: 3.2.56

Video plays smoothly on

1. VLC media player (windows)
2. Emby web app (windows & android)

It doesn't play smoothly on the emby android app;  it's playback is jittery and slow and audio is non-existent. I have tried changing the quality from auto (direct playback) to 720, 480 and even 240, but it didn't resolve the issue. Other videos are playing well.

Couldn't find android logs (This 'how to report an android problem' needs to be updated, it also isn't visible in dark mode). But found some logs from desktop of today's date, which I uploaded.

Video Details:

Video

Codec: H264

Profile: High

Level: 41

Resolution: 1280x582

Aspect Ratio: 640:291

Interlaced: No

Framerate: 25

Bitrate: 1 mbps

Color Primaries: bt709

Color Space: bt709

Color Transfer: bt709

Bit Depth: 8 bit

Pixel Format: yuv420p

Reference Frames: 1

Audio

Codec: AAC

Profile: LC

Layout: 5.1

Channels: 6 ch

Bitrate: 320 kbps

Sample Rate: 44,100 Hz

Default: Yes

ffmpeg-transcode-e7b46c27-25d2-4363-9196-c8ef1775374d_1.txt ffmpeg-transcode-b4315183-eb02-4f29-8900-168dec80d5ef_1.txt ffmpeg-directstream-28930467-c4a1-4b4a-b3ca-a32d5ad8903b_1.txt hardware_detection-63793872905.txt embyserver-63793872877.txt ffmpeg-transcode-a6a51b4f-9ee3-4457-be03-7b8d05e36265_1.txt embyserver.txt ffmpeg-transcode-6e4edbe5-aa3e-48c8-afff-7f0342ac3f13_1.txt ffmpeg-transcode-70a18826-5ecf-43a5-a00b-0cc4f16f962a_1.txt ffmpeg-transcode-40f64932-6136-4b99-a526-37aff739a4f5_1.txt

[Luke 42077]

Hi, you have the in-app quality setting set really low, which generally shouldn't be necessary on the local network.  I would try setting it back to Auto and see if that helps. If it doesn't, then please provide a server log example from that. Thanks.

[ramansgdeep 3]

Hey, thanks for the reply. So did some trials and it seems that whenever I plug in my earphones, this strange phenomenon occurs; Without earphones, it plays normally. Whilst other videos aren't affected by earphones whatsoever. It also isn't influenced by the quality of the video.

embyserver.txt hardware_detection-63793929443.txt

Edited July 20, 2022 by ramansgdeep
New findings

[Luke 42077]

What device are you playing on?

[ramansgdeep 3]

Oneplus 6

[Luke 42077]

Hi, Can you please try the latest build from our website:

https://emby.media/emby-for-android.html

Please let me know how 3.2.62+ compares. Thanks.

[ramansgdeep 3]

Hey

I installed the one from the link (3.2.62) and unfortunately it didn't make any difference.

[Luke 42077]

Hi, are you still having an issue with this? Have you updated to Emby Server 4.7.6?