AppleSeed 0 Posted July 2 Share Posted July 2 Hello, I tried to use emby on the PS4, it's work well except for the subtitles (nothing appear), I tried several movies. I updated the PS4 to the lasted version (8.52) but same problem. I tried to force transcoding, but nope The server runs with the latest stable version. I check the log, but I didn't find any errors (I attach some logs to show) If you have any idea which can hel me ffmpeg-transcode-2106e3b9-145a-4b4f-a292-84de40a72946_1.txt ffmpeg-directstream-f385fcb9-9ac3-478a-98e5-0cb15684668d_1.txt Link to post Share on other sites
Luke 27452 Posted July 2 Share Posted July 2 HI, and the emby server log? Are you sure you had a subtitle track selected? Link to post Share on other sites
AppleSeed 0 Posted July 2 Author Share Posted July 2 (edited) Hi Yes I tried several subtitles too (english/french) ! I attach the server log, there are some errors, but I didn't understand well ! Update : I tried the new version (4.6.4) but same problem. But I just saw external subtitles works, it's only when the movie include subtitle it's don't work. embyserver.txt Edited July 3 by AppleSeed Link to post Share on other sites
Luke 27452 Posted July 4 Share Posted July 4 Ok, can you try the ps4 with our online web app? http://app.emby.media Please see if it's an issue there. Thanks. Link to post Share on other sites
AppleSeed 0 Posted July 4 Author Share Posted July 4 Same problem, the subtitles not appear. Link to post Share on other sites
Luke 27452 Posted July 4 Share Posted July 4 2 hours ago, AppleSeed said: Same problem, the subtitles not appear. Can you please attach the emby server log? Thanks. Link to post Share on other sites
AppleSeed 0 Posted July 10 Author Share Posted July 10 Yes, sorry lots of work ! The logs : embyserver.txt ffmpeg-remux-f63aca80-b349-4d40-83e6-b15d951f4150_1.txt Link to post Share on other sites
CaffNoir 1 Posted July 12 Share Posted July 12 Hey ! Go to your server settings, then transcode settings, and uncheck Allow subtitle extraction on the fly. Link to post Share on other sites
AppleSeed 0 Posted July 13 Author Share Posted July 13 Hi ! Thanks for the tip, but it didn't work for me When I uncheck this option, I got a black screen if I try to use some subtitles. Link to post Share on other sites
CaffNoir 1 Posted July 13 Share Posted July 13 1 hour ago, AppleSeed said: Hi ! Thanks for the tip, but it didn't work for me When I uncheck this option, I got a black screen if I try to use some subtitles. Do you have "Enable hardware acceleration if possible" enabled ? Link to post Share on other sites
AppleSeed 0 Posted July 13 Author Share Posted July 13 Yes it's enabled, but my server haven't gpu, so I think it do nothing. Link to post Share on other sites
Luke 27452 Posted Sunday at 03:36 AM Share Posted Sunday at 03:36 AM @AppleSeed are you still running into this? Link to post Share on other sites
AppleSeed 0 Posted Sunday at 07:54 AM Author Share Posted Sunday at 07:54 AM @LukeYes this issue is still there Link to post Share on other sites
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