RokuGuys Posted June 26, 2021 Share Posted June 26, 2021 (edited) Is there a minimum iOS requirement to run Emby client? I have an old iPad running iOS version 9.3.5. I can play the videos just fine but the subtitles doesn’t work. But it works through my iPhone which is running ios 14.6. Is there something I can do to get it to work on the iPad? Emby client version on iPad is 1.7.4 Emby client version on iPhone is 2.0.8 Edited June 26, 2021 by RokuGuys Link to comment Share on other sites More sharing options...
Luke Posted June 26, 2021 Share Posted June 26, 2021 Hi there, can we please look at an example? The latest version of the app requires iOS 11+. It can still be installed for iOS 9/10 but it will be an older version. I might be able to offer some advice though to help you resolve it if we can go over a specific example though. Thanks. Link to comment Share on other sites More sharing options...
RokuGuys Posted June 27, 2021 Author Share Posted June 27, 2021 (edited) I tried to upgrade my Emby client by deleting it first. But now it says Emby is not compatible with this ipad when trying to install it. Seems like I need a new iPad as I can’t upgrade the iOS. At least the older version worked without the subtitles feature. How do I install an older version of Emby? The app stores shows version 2.0.8 only. Edited June 27, 2021 by RokuGuys Link to comment Share on other sites More sharing options...
RokuGuys Posted June 27, 2021 Author Share Posted June 27, 2021 39 minutes ago, Luke said: Hi there, can we please look at an example? The latest version of the app requires iOS 11+. It can still be installed for iOS 9/10 but it will be an older version. I might be able to offer some advice though to help you resolve it if we can go over a specific example though. Thanks. I can load any video, it plays fine but when I turn on Subtitles, there is nothing displayed. Through my iphone subtitles are displayed for the same video. Link to comment Share on other sites More sharing options...
Luke Posted June 30, 2021 Share Posted June 30, 2021 Try this procedure: https://smile.helpscoutdocs.com/article/77-i-have-ios-7-how-can-i-download-a-version-of-the-app-which-is-compatible Link to comment Share on other sites More sharing options...
RokuGuys Posted June 30, 2021 Author Share Posted June 30, 2021 (edited) 1 hour ago, Luke said: Try this procedure: https://smile.helpscoutdocs.com/article/77-i-have-ios-7-how-can-i-download-a-version-of-the-app-which-is-compatible I tried it already, that's when I get the not compatible message. It shows Emby 2.0.8 under the purchased tab as the download option. How do I find an older version to download? Edited June 30, 2021 by RokuGuys Link to comment Share on other sites More sharing options...
Luke Posted July 1, 2021 Share Posted July 1, 2021 That has always been the method as far as I've been aware. Link to comment Share on other sites More sharing options...
RokuGuys Posted July 1, 2021 Author Share Posted July 1, 2021 3 hours ago, Luke said: That has always been the method as far as I've been aware. I cant find an older version in the app store other than 2.0.8 Link to comment Share on other sites More sharing options...
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