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Hola, problemas con Emby Premiere


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rafalin1

Hola, me he inscrito a Emby Premiere durante un mes para probar.

Me he dado de baja antes del 6/06 que caducaba y me lo han cobrado.

Me parece muy poco formal.

Como puedo reclamar la devolucion.

Gracias

 

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vdatanet

Envía un mail a billingsupport@emby.media exponiendo lo sucedido.

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ebr

Hi.  Yes, you can send an email to billing support but what happened here is your subscription renewed on the same day of the month that you purchased it (as noted in that email).  Our expiration dates are padded a little in case there is a temporary problem with the renewal.

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  • 3 weeks later...
Dulce Rivas

Hola pague mi suscripción pero no me mandaron nada Ami correo y ni siquiera puedo iniciar seción 

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vdatanet
13 minutes ago, Dulce Rivas said:

Hola pague mi suscripción pero no me mandaron nada Ami correo y ni siquiera puedo iniciar seción 

 

On 6/4/2021 at 12:36 PM, vdatanet said:

Envía un mail a billingsupport@emby.media exponiendo lo sucedido.

¿Has instalado tu propio servidor? Ten en cuenta que Emby es un servidor de medios personales y no proporciona contenido.

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cayars

Hi, can you answer the question @vdatanet asked?

Have you checked your spam folder in Email?

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ebr

Hi.  Billing support answered your email but your transaction was rejected by your bank.  Thanks.

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