rafalin1 0 Posted June 4 Share Posted June 4 Hola, me he inscrito a Emby Premiere durante un mes para probar. Me he dado de baja antes del 6/06 que caducaba y me lo han cobrado. Me parece muy poco formal. Como puedo reclamar la devolucion. Gracias Link to post Share on other sites
vdatanet 1227 Posted June 4 Share Posted June 4 Envía un mail a billingsupport@emby.media exponiendo lo sucedido. Link to post Share on other sites
ebr 11967 Posted June 4 Share Posted June 4 Hi. Yes, you can send an email to billing support but what happened here is your subscription renewed on the same day of the month that you purchased it (as noted in that email). Our expiration dates are padded a little in case there is a temporary problem with the renewal. Link to post Share on other sites
rafalin1 0 Posted June 4 Author Share Posted June 4 Gracias asi lo hare. Saludos. Link to post Share on other sites
Dulce Rivas 0 Posted June 25 Share Posted June 25 Hola pague mi suscripción pero no me mandaron nada Ami correo y ni siquiera puedo iniciar seción Link to post Share on other sites
vdatanet 1227 Posted June 25 Share Posted June 25 13 minutes ago, Dulce Rivas said: Hola pague mi suscripción pero no me mandaron nada Ami correo y ni siquiera puedo iniciar seción On 6/4/2021 at 12:36 PM, vdatanet said: Envía un mail a billingsupport@emby.media exponiendo lo sucedido. ¿Has instalado tu propio servidor? Ten en cuenta que Emby es un servidor de medios personales y no proporciona contenido. Link to post Share on other sites
cayars 2705 Posted June 25 Share Posted June 25 Hi, can you answer the question @vdatanet asked? Have you checked your spam folder in Email? Link to post Share on other sites
Dulce Rivas 0 Posted June 25 Share Posted June 25 Si ya lo revise y no hay nada Link to post Share on other sites
ebr 11967 Posted June 26 Share Posted June 26 Hi. Billing support answered your email but your transaction was rejected by your bank. Thanks. Link to post Share on other sites
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