Emby Serien Problem

[painomatic 1]

Hallo,

ich habe immer mal wieder das Problem, wenn ich und auch Freunde von extern auf den Emby zugreifen um Serien zuschauen, das die Serie 5 Minuten vor Ende stoppt und die nächste Folge startet. Wenn man zu den letzten 5Minuten springt, passiert dieser Fehler dann immer wieder, es hilft dann zum Beispiel die Datenrate zu ändern. Anbei ein Logfile als das Problem auftrat. Hat jemand eine Idee. Lokal tritt das Problem nicht auf.

Serverversion 4.6.1.0

Clients mit Problemen: Chrome, Firefox, FireTV Stick und Ipad

ffmpeg-transcode-757b15c9-132f-4b6c-abeb-9ff6dd7944f8_1.txt

[Carlo 4552]

Does this happen with all media or just certain shows?

[Happy2Play 9441]

Does the same thing happen if you disable hardware acceleration?

 

[painomatic 1]

2 hours ago, cayars said:

Does this happen with all media or just certain shows?

Just Certain Shows. One Show with same Specs work and the other one not. 

2 hours ago, Happy2Play said:

Does the same thing happen if you disable hardware acceleration?

 

Yes.

[Carlo 4552]

The reason I asked that question is because it sounds like bad encoding of the files.  If it's just one series or set of shows it's likely the way these were encoded.

If you can provide one file that always does this we could take a look at it for you.

[painomatic 1]

@cayarswhat is the best way to send you a file (4,1GB)? 

[Carlo 4552]

Upload to any hosting site and send me the URL via PM.

[painomatic 1]

Perfect - I will send you tomorrow a link. 

[Carlo 4552]

That works for me.

[Luke 40065]

Let us know how you guys get on. Thanks.

[painomatic 1]

Here are the Metadat of some Files with Problems - when i play the files local, there are is no problem.

Best Felix

EMBY PROBLEM FILES.xlsx

[Luke 40065]

On 6/7/2021 at 8:33 AM, painomatic said:

Here are the Metadat of some Files with Problems - when i play the files local, there are is no problem.

Best Felix

EMBY PROBLEM FILES.xlsx 12.68 kB · 1 download

Hi @painomatic, what is this spreadsheet for?

[Luke 40065]

Were you able to send cayars a sample file for testing?

[Carlo 4552]

I got a PM to a file on Google drive but it required requesting access which I did and responded back to PM but I've not been able to access the file yet for testing.

[painomatic 1]

@Lukethe sheet contains different Metadata of shows with problems - but yesterday a friend told me, that he have problems with all shows. So I think it's not a problem with Codec of the files. 

In my case not all shows have the problem, when I connect from external (not in the home network) - sometimes only a few episodes of a show have the problem. 

But I will Upload a new File in the next days.

Best Felix

Edited June 9, 2021 by painomatic

[Carlo 4552]

Hi @painomatic Can you send me another link to download a test file to try? The previous file is stuck in limbo but I was never able to get it.

[painomatic 1]

@cayars i send a pm.

[Carlo 4552]

The problem is in the media I think with embedded chapters at the end of the file.
I'm running the file through both ffmpeg and mkvtoolnix at present to check a couple of things.

[Carlo 4552]

Running the file through MKVToolNix fixed any media issues in the file while retaining all elements so that would be my suggestion.

[painomatic 1]

@cayars - THX for the Feedback and i will tried with the next show.