vdatanet 1549 Posted May 19, 2021 Share Posted May 19, 2021 Can you try to load the latest beta version? Maybe it will solve your problem. Link to comment Share on other sites More sharing options...
BillAdama 1 Posted May 19, 2021 Share Posted May 19, 2021 I had to deinstall the old version, then the installation of 2.0.18 was successful. Unfortunately the problem is still there. Where can I download the older version? 1 Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 @Mike72150 the sample you provided is actually one of our standard samples and it plays fine on my 1st gen Fire stick - which should be even less powerful than your 1st gen box so I'm not really sure what the difference is yet. I notice you are on a Pi as a server. The rest of you with issues, what is your server running on? Link to comment Share on other sites More sharing options...
BillAdama 1 Posted May 19, 2021 Share Posted May 19, 2021 Synology Diskstation DS1813+ / DSM 6.2.4-25556 Emby Server 4.5.4.0 Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 8 hours ago, wayneph said: I've recently started having similar issues on two of my older (1st/2nd gen) FireTVs as well as a newer FireTV Stick. I've mostly noticed it with LiveTV Recordings from a HDHomeRun. I created a 53 second recording this evening, and then played it back in Emby on Windows, Browser (Windows/Chrome) and on one of the FireTVs. Playback on both Windows apps was good, but the playback on the FireTV was as described above. Audio started up almost immediately and was pretty much consistent, but the video was very slow to update and was choppy. I had started looking at the server drive and antenna first, but this sounds like a pretty close match to what i'm experiencing as well. I confirmed that the device I tested on tonight does have 2.0.09a. The recording is still in .ts format so, if I understand the process correctly, the server should be doing the transcoding on the way to each player. I've zipped everything up and uploaded the sample to Google Drive: https://drive.google.com/file/d/1wF8GAdlLEXXJ0QP7NhhGGt_14rk0_wQx/view?usp=sharing Hope this helps. This sample plays fine on my 1st gen Fire device as well... Link to comment Share on other sites More sharing options...
Mike72150 5 Posted May 19, 2021 Author Share Posted May 19, 2021 50 minutes ago, ebr said: @Mike72150 the sample you provided is actually one of our standard samples and it plays fine on my 1st gen Fire stick - which should be even less powerful than your 1st gen box so I'm not really sure what the difference is yet. I notice you are on a Pi as a server. The rest of you with issues, what is your server running on? Yes, running on a Pi, it’s worked flawlessly until now with emby. I can switch to “use an external player for videos”. However I haven’t found a player I like as well as the emby player. I just updated to 2.0.18 and have the issue. Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 I'm going to have to see if I can find an old 1st gen fire box (not stick) and then see if I can reproduce these issues with that. 1 Link to comment Share on other sites More sharing options...
wayneph 2 Posted May 19, 2021 Share Posted May 19, 2021 1 hour ago, ebr said: This sample plays fine on my 1st gen Fire device as well... My server (just upgraded to 4.5.4) is Win10 Pro with 24gb ram and 2yr old i7. Not a Pi. I host some movies on a NAS, but the recorded TV is on a drive in the Emby server. Both the server and FireTv are wired through a gigabit switch/router. When I get home tonight, I'll go look through the settings to see if there's anything I remember changing. I know I had to do extra configuration (and side loading) for Kodi, but I thought I had just installed Emby and it worked. One (of many) reasons I switched... Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 Can one of you guys side-load this app on one of these problem devices and see if it has the same issue? Link to comment Share on other sites More sharing options...
BillAdama 1 Posted May 19, 2021 Share Posted May 19, 2021 Same Problem Link to comment Share on other sites More sharing options...
Luke 37116 Posted May 19, 2021 Share Posted May 19, 2021 13 minutes ago, BillAdama said: Same Problem What exactly did you do? Link to comment Share on other sites More sharing options...
Mike72150 5 Posted May 19, 2021 Author Share Posted May 19, 2021 29 minutes ago, ebr said: Can one of you guys side-load this app on one of these problem devices and see if it has the same issue? I just side loaded it and I have the same issue. Link to comment Share on other sites More sharing options...
BillAdama 1 Posted May 19, 2021 Share Posted May 19, 2021 1) Emby for Fire TV deinstalled 2) Emby for Android 3.1.96 side loaded 3) Same issue Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 3 minutes ago, Mike72150 said: I just side loaded it and I have the same issue. Thanks for trying that. Link to comment Share on other sites More sharing options...
dkleeman 1 Posted May 19, 2021 Share Posted May 19, 2021 10 hours ago, Luke said: Hi, can you provide a sample video for testing? Absolutely. Hope this can help: https://drive.google.com/drive/folders/1BD7scnHmAQ-HaS8aoRu67wtW8UKzQ7AF?usp=sharing Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 10 minutes ago, dkleeman said: Absolutely. Hope this can help: https://drive.google.com/drive/folders/1BD7scnHmAQ-HaS8aoRu67wtW8UKzQ7AF?usp=sharing Thank you for this sample. It also plays fine for me on my 1st gen Fire stick. I will look for a Fire TV box... Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 For all of you having this issue, if you change the audio option in the playback settings to "Downmix to Stereo" do these items play okay for you? Link to comment Share on other sites More sharing options...
Mike72150 5 Posted May 19, 2021 Author Share Posted May 19, 2021 37 minutes ago, ebr said: For all of you having this issue, if you change the audio option in the playback settings to "Downmix to Stereo" do these items play okay for you? Yes that works. However, I no longer have my dolby digital 5.1 surround sound. Link to comment Share on other sites More sharing options...
Luke 37116 Posted May 19, 2021 Share Posted May 19, 2021 2 minutes ago, Mike72150 said: Yes that works. However, I no longer have my dolby digital 5.1 surround sound. HI, yes it's temporary while we investigate this issue. thanks. Link to comment Share on other sites More sharing options...
Mike72150 5 Posted May 19, 2021 Author Share Posted May 19, 2021 6 minutes ago, Luke said: HI, yes it's temporary while we investigate this issue. thanks. Great, thanks. Nice work around. Link to comment Share on other sites More sharing options...
dkleeman 1 Posted May 19, 2021 Share Posted May 19, 2021 1 hour ago, ebr said: For all of you having this issue, if you change the audio option in the playback settings to "Downmix to Stereo" do these items play okay for you? I feel pretty stupid... I cannot find "Downmix to Stereo" in either my FireTV App (see image attached for the PLAYBACK menu options I see), or in the settings in my server (emby version 4.6.0.50) Where can I find this important setting? Link to comment Share on other sites More sharing options...
ebr 14930 Posted May 19, 2021 Share Posted May 19, 2021 8 minutes ago, dkleeman said: Where can I find this important setting? Hi. It is only in the beta right now. 1 Link to comment Share on other sites More sharing options...
dkleeman 1 Posted May 19, 2021 Share Posted May 19, 2021 Sideloading the beta app and changing that "Downmix to Stereo" setting worked great. Thank you so much for your efforts! Link to comment Share on other sites More sharing options...
Solution ebr 14930 Posted May 19, 2021 Solution Share Posted May 19, 2021 Okay, now please try updating to the latest Amazon beta app and you should be able to turn your audio back to "Auto" (and get DD back). Thanks. Link to comment Share on other sites More sharing options...
BillAdama 1 Posted May 20, 2021 Share Posted May 20, 2021 2.19 solved my problem, even without 2.0 downmix thanks Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now