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Emby refused connection


CasaWongo
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CasaWongo

Hi,

I have an Asustor AS1004T v2 and I was able to installed the Emby Server from App Central and it was working fine for awhile. I then had to reconfigure my drives and recreate my volumes. But after I reinstalled the Emby server I got the error 192.168.0.XX refused to connect. I removed and reinstalled the app and I also tried the beta version for this NAS and it still giving me the same error. Please let me know what I can do to troubleshoot this? Thanks

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CJTripper

When reinstalling Emby on my Asustor 5304, I had to complete these steps (via SSH console/PuTTY connection to my NAS box) after uninstalling Emby (from AppCentral) and before reinstalling Emby:

rm -rf /home/emby
userdel emby
groupdel emby

Also confirm you are connecting to http://192.168.0.xx:8096 as your https:// certificate and any custom port numbers would need to be set up again if previously using https:// or custom ports. You can also check your Asustor firewall to ensure it is not blocking the Emby ports or the client device you are connecting with.

It likely wouldn't hurt to clear your cache on your browser also if it possibly has cached passwords from your previous config before the reinstall.

Edited by CJTripper
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CasaWongo

Thank you for your reply. I tried userdel and groupdel and it worked.

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  • 1 month later...
bdub44
Posted (edited)

Hi,

I'm having the same issue. When i follow these steps more specifically userdel emby  i get the message "cannot lock etc/passwd try again later"

Edited by bdub44
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tisron13
Posted (edited)

Hi,

I've been having the same problem, after deleting a folder too many in Emby. I can say the solution by CJTripper worked. 

I did a search in asustor's knowledge base, with "How to ssh into my ASUSTOR NAS" being the search terms. The result is the 8th one in the list of finds. Click on that and you will find the means to follow CJTripper's solution, and perhaps may help others, who have the this problem, and like me, not too tech savvy. I've attached a screen shot which should help.

I now have Emby working again

Kindest regards,

Ronnie

 

Screen Shot 2021-05-19 at 15.10.17.png

Edited by tisron13
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CJTripper

1. ensure Emby has been uninstalled in AppCentral

2. ensure you are logging into your SSH console with an administrative account (such as "root" mentioned above).

3. try sudo in front of your command line commands to escalate permissions

4. if still getting lock errors, maybe retry a reboot of your NAS

5. if still getting errors, look for any other apps/services you may have installed that may be interacting with the NAS user accounts/groups, and turn them off also while deleting the emby user.

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bdub44

Thanks to you both CJTripper & tisron13

Got it working putting sudo in front of the command in ssh did the trick.

Thanks Again,

Bdub44

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Thanks for the feedback.

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  • 4 months later...
Al76
On 19/05/2021 at 18:15, bdub44 said:

Thanks to you both CJTripper & tisron13

Got it working putting sudo in front of the command in ssh did the trick.

Thanks Again,

Bdub44

Finally, this worked for me! Nice one mate.

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