sethrian 0 Posted February 21, 2021 Posted February 21, 2021 Hello everyone, I use to play just fine any video h265 with HW transcoding. Now for some reason i cannot play h265 anymore (on gpu) . Why is that? (obviously i have a subscription) here are the logs. Thank you embyserver.txt hardware_detection-63749501137.txt
sethrian 0 Posted February 21, 2021 Author Posted February 21, 2021 Emby fail to use apu for HW transcoding and switch to software encoding. I want it to use APU.. CPU is used for something else. Thanks Regards
Luke 40079 Posted February 21, 2021 Posted February 21, 2021 Hi, did you follow our hardware acceleration setup guide? https://support.emby.media/support/solutions/articles/44001160148-hardware-acceleration-overview
sethrian 0 Posted February 22, 2021 Author Posted February 22, 2021 yes i did. I installed the package with amdgpu-pro without errors.
Luke 40079 Posted February 23, 2021 Posted February 23, 2021 Please attach an ffmpeg transcoding log example. Thanks.
bpbenich 10 Posted February 23, 2021 Posted February 23, 2021 (edited) On 2/21/2021 at 2:51 AM, sethrian said: I use to play just fine any video h265 with HW transcoding. Now for some reason i cannot play h265 anymore (on gpu) . Why is that? (obviously i have a subscription) Used to and not anymore? Is there anything to go off of or just random? You do any updates to emby or linux? change any settings? What linux distro are you running? Are you running the OS and Emby on bare-metal? What type of file are you testing it against? Troubleshooting step: Try going into Emby's admin settings, go to "Transcoding", I assume "hardware acceleration" is set to "Yes"; Without saving, try changing to "Advanced". Does h.265 appear below and is at least one option selected for h.265? If not listed, Emby is not detecting it, possibly something on the OS-side. If so but not selected, try selecting it and saving. Edited February 23, 2021 by bpbenich Just noticed user provided GPU in title
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