Ryzen 3400g HW transcoding

[sethrian 0]

Hello everyone,

I use to play just fine any video h265 with HW transcoding. Now for some reason i cannot play h265 anymore (on gpu) . Why is that? (obviously i have a subscription)

here are the logs.

 

Thank you

 

embyserver.txt

hardware_detection-63749501137.txt

 

[Luke 26174]

Hi, what exactly is the problem?

[sethrian 0]

Emby fail to use apu for HW transcoding and switch to software encoding.

I want it to use APU.. CPU is used for something else.

Thanks

 

Regards

[Luke 26174]

Hi, did you follow our hardware acceleration setup guide?

https://support.emby.media/support/solutions/articles/44001160148-hardware-acceleration-overview

[sethrian 0]

yes i did. I installed the package with amdgpu-pro without errors.

[Luke 26174]

Please attach an ffmpeg transcoding log example. Thanks.

[bpbenich 5]

On 2/21/2021 at 2:51 AM, sethrian said:

I use to play just fine any video h265 with HW transcoding. Now for some reason i cannot play h265 anymore (on gpu) . Why is that? (obviously i have a subscription)

Used to and not anymore? Is there anything to go off of or just random? You do any updates to emby or linux? change any settings?

What linux distro are you running? Are you running the OS and Emby on bare-metal? What type of file are you testing it against?

Troubleshooting step: Try going into Emby's admin settings, go to "Transcoding", I assume "hardware acceleration" is set to "Yes"; Without saving, try changing to "Advanced". Does h.265 appear below and is at least one option selected for h.265? If not listed, Emby is not detecting it, possibly something on the OS-side. If so but not selected, try selecting it and saving.

Edited Tuesday at 03:54 PM by bpbenich
Just noticed user provided GPU in title

[Luke 26174]

@sethrian ?