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impossible d'avoir emby sur mon Apple TV 4K


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peanutbutter509
Posted

Bonsoir,

J'ai récemment souscrit une offre seedbox chez ultraseedbox et j'ai entendu parlé d'Emby. 

J'ai bien mes catalogues media via le site mais impossible de me connecté sur l'application iOS ou mon tv 4K.

J'ai toujours ça comme message d'erreur "Nous sommes dans l'impossibilité de nous connecter au serveur sélectionné. Veillez vérifier qu'il est bien démarré et réessayez".

Je suis totalement perdu dans l'univers d'emby.

Quelqu'un pourrais m'aidé a bien configuré mon emby s'il vous plait? Merci

Posted

Hi there, have you setup your own Emby Server?

peanutbutter509
Posted

Yes, via the ultraseedbox.
I did create the catalog of my films.
It's really when I go on my Apple TV or my iPad that it gets stuck.
Every time it asks me to connect to the server and that's when I get stuck. 😔😔😔

Posted

Is it your Emby Server, or someone else's Emby Server?

peanutbutter509
Posted

yes, this is my server. 

 

Posted

Hi.  As a test can you try uninstalling and re-installing the Apple TV app?

peanutbutter509
Posted

I've already logged out and logged back in, it doesn't change anything.
I even uninstalled the software.
I always arrive on this page and when I click on my Peanutbutters509 account. I still get the error message.

  • 4 weeks later...
peanutbutter509
Posted

Yes, unfortunately my problem still persists. I still ended up finding a way for it to work on my iPad Pro and my iPhone 12 Pro. But it's impossible to connect to Emby via my 4K app. He always tells me the same thing and despite several attempts and even via third-party software such as infuses. I'm beginning to despair and tell myself that it doesn't work with ultraseedbox and seriously think of stopping my subscription at home. 😔

  • 2 weeks later...
peanutbutter509
Posted

Il y a vraiment aucun solution à mon problème ? 😔😔😔

Posted

@cayars will try to help you get to the bottom of this. Thanks.

Posted
11 minutes ago, Luke said:

@cayars will try to help you get to the bottom of this. Thanks.

He has a trouble ticket open and we've been corresponding there to get info but now that I see the server name here in the pictures I know a bit more then presently here.

I can via browser get to the server via https or http.  So the server is available at least to direct login in.
That is as far as we've gotten so far.

@peanutbutter509 from a web browser using your URL (not Emby Connect) can you login into your server with the username and password you created during setup?
If so have you added any additional users directly on your server?
Can you login via web browser with those accounts?

peanutbutter509
Posted (edited)

@cayarsHello, yes I can connect perfectly with my mac, my iPhone and even my iPad it's really that on the appletv it blocks for no reason.
  
On the appletv there are only two possible choices: either via emby connect with a code or by entering the address of the emby server.  I can put the address but it tells me again and again problem of connection to the server.

Edited by peanutbutter509
Posted

I don't personally have any apple devices to test with but it surely sounds like you know what you're doing.

Have you also tried connecting with an Emby Connect username pre-setup on your server and verified?
 

vdatanet
Posted
8 hours ago, peanutbutter509 said:

@cayarsHello, yes I can connect perfectly with my mac, my iPhone and even my iPad it's really that on the appletv it blocks for no reason.
  
On the appletv there are only two possible choices: either via emby connect with a code or by entering the address of the emby server.  I can put the address but it tells me again and again problem of connection to the server.

What's your Apple TV host name? Make sure it does not have special non-ASCII characters

peanutbutter509
Posted

@cayars No, how can I do that?
Unfortunately, I'm totally pnovice in the seedboxes and emby universe. 😔

Posted

If you are trying to connect with SSL on Apple TV, be sure to type in https:// before the address...

Posted
8 hours ago, peanutbutter509 said:

@cayars No, how can I do that?
Unfortunately, I'm totally pnovice in the seedboxes and emby universe. 😔

Did you take your server down?
I just tried to access it from my browser to get the URL and it's coming up with a bad gateway message.
I was going to send the URL to a dev to make sure it wasn't to long and to let them test with it.

I was also going to suggest you add a :port to the end of the URL you're entering.  In your short movie you sent me there is no port entered.

peanutbutter509
Posted

@cayarsSorry, I had disconnected the server. I can restart it if you wish. 

 

@ebr I had also tried adding http and https. But that didn't work either. 

Posted

Try adding the PORT to the end of the URL you manually entered (no port was shown in the movie you sent me).

peanutbutter509
Posted

unfortunately it still doesn't work.

 

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