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Refresh Metada


alessandro.buffardi

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alessandro.buffardi

Hi, I'm discovering a problem when I try to update the metadata of movies.

I have the server installed via docker on Raspberry PI 4, and I use an external HD to store movies.

I'm not able to refresh metadata;  furthermore when I try to play the movie I receive an error message (in Italian) "Errore di riproduzione Nessuna trasmissione compatibile è al momento disponibile. Per favore riprova in seguito o contatta il tuo Amministratore di sistema per chiarimenti".

I have noticed that after launch the refresh of a movie the server create a huge number of file in /config/transcoding-temp directory ( i.e.  DD829E_588.ts).

Can I have a support?

Thank you

Alessandro

 

 

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alessandro.buffardi

Probably in English "Playback Error. No compatible streams are currently available. Please try again later or contact your system administrator for details.".

The problem is I'm not able to download the metadata of my movies.

 

As you can see in the log at 2020-12-09 14:11:06.587 i have requested the metadata but no change in my movie.

 

Thank you

 

LogEmby.txt

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alessandro.buffardi

Hi,

I have tried another time and extracted the relative log:

 

2020-12-09 17:21:44.710 Info Server: http/1.1 Response 204 to 192.168.178.46. Time: 5ms. http://192.168.178.48:8096/emby/Items/14/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=a51902ae-af54-4b85-a708-13d7744a5b08&X-Emby-Client-Version=4.4.3.95
2020-12-09 17:21:45.112 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /bin/ffprobe -i file:"/mnt/share1/movies/Harry Potter Saga Completa (2001-2011) 1080p H265 AC3 ITA.ENG sub ita.eng Sp33dy94-MIRCrew/Harry Potter 1 la pietra filosofale - the Philosopher's Stone Ext (2001) AC3 ITA.ENG 1080p H265 sub ita.eng Sp33dy94-MIRCrew.mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2020-12-09 17:21:46.003 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0
2020-12-09 17:21:46.097 Info App: MovieDbProvider: Finding id for item: Harry Potter 1 la pietra filosofale - the Philosopher's Stone Ext
2020-12-09 17:21:46.102 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Harry+Potter+1+la+pietra+filosofale+-+the+Philosopher%27s+Stone+Ext&language=it
2020-12-09 17:21:46.420 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Harry+Potter+1+la+pietra+filosofale+-+the+Philosopher%27s+Stone+Ext&language=en
2020-12-09 17:21:46.727 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Harry+Potter+1+la+pietra+filosofale+++the+Philosophers+Stone+Ext&language=it
2020-12-09 17:21:47.025 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Harry+Potter+1+la+pietra+filosofale+++the+Philosophers+Stone+Ext&language=en
2020-12-09 17:21:47.143 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&y=2001&t=Harry+Potter+1+la+pietra+filosofale+-+the+Philosopher%27s+Stone+Ext&type=movie
2020-12-09 17:21:47.349 Info App: ProcessRun 'extract-image' Execute: /bin/ffmpeg -ss 00:15:53.056  -f matroska -threads 1 -i file:"/mnt/share1/movies/Harry Potter Saga Completa (2001-2011) 1080p H265 AC3 ITA.ENG sub ita.eng Sp33dy94-MIRCrew/Harry Potter 1 la pietra filosofale - the Philosopher's Stone Ext (2001) AC3 ITA.ENG 1080p H265 sub ita.eng Sp33dy94-MIRCrew.mkv" -an -sn -threads 0 -vframes 1 -vf "scale=trunc(min(max(iw\,ih*dar)\,min(600\,0*dar))/2)*2:trunc(min(max(iw/dar\,ih)\,min(600/dar\,0))/2)*2,thumbnail=24" -f image2 "/config/cache/temp/475bfa78-b120-49b5-8254-f244d90bc778.jpg"
2020-12-09 17:21:53.914 Info Server: http/1.1 GET http://192.168.178.48:8096/emby/ScheduledTasks?IsEnabled=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=a51902ae-af54-4b85-a708-13d7744a5b08&X-Emby-Client-Version=4.4.3.95. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
2020-12-09 17:21:53.921 Info Server: http/1.1 Response 200 to 192.168.178.46. Time: 7ms. http://192.168.178.48:8096/emby/ScheduledTasks?IsEnabled=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome&X-Emby-Device-Id=a51902ae-af54-4b85-a708-13d7744a5b08&X-Emby-Client-Version=4.4.3.95

It seems that the server found the metadata but don't stored it.

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alessandro.buffardi
6 minutes ago, Luke said:

How did you install emby server? Is this the emby docker package?

Yes 

I use this command:

docker run -d --name emby-server --restart unless-stopped \
-v /media/usb0/config:/config \
-v /media/usb0/share1:/mnt/share1 \
-p 8096:8096 \
-p 8920:8920 \
-p 1900:1900/udp \
emby/embyserver_arm32v7:latest

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