justinrh Posted November 24, 2020 Share Posted November 24, 2020 I installed the WMC plugin. When it launches it shows my user name, I select my user, then it asks for the PIN. I type in the PIN and it says 'access denied, incorrect password'. What is wrong? Is there a log file that might give a clue? I use the same PIN to access the Emby web interface. Link to comment Share on other sites More sharing options...
Luke Posted November 24, 2020 Share Posted November 24, 2020 Hi, where does it say this? Link to comment Share on other sites More sharing options...
ebr Posted November 24, 2020 Share Posted November 24, 2020 Hi. Exactly what PIN are you entering? In Emby for WMC the "PIN" means the local password for the user you are trying to log in with. Not an Emby Connect PIN for instance... Link to comment Share on other sites More sharing options...
justinrh Posted November 24, 2020 Author Share Posted November 24, 2020 I'm using the PIN I set for the user account in Emby. That is the only PIN I have. I don't even know what "the local password for the user you are trying to log in with" means. I selected the Emby user in the WMC window; there is no local password for an Emby user. Link to comment Share on other sites More sharing options...
ebr Posted November 24, 2020 Share Posted November 24, 2020 2 hours ago, justinrh said: I'm using the PIN I set for the user account in Emby Exactly where did you set this? Can you please post the server log from when you try to log in? Link to comment Share on other sites More sharing options...
justinrh Posted November 25, 2020 Author Share Posted November 25, 2020 @ebr is there another place than manage\{user}\Password? 2020-11-24 19:27:04.499 Info HttpServer: HTTP GET http://192.168.2.151:8096/emby/System/Info/Public?format=Json. UserAgent: 2020-11-24 19:27:04.535 Info HttpServer: HTTP Response 200 to 192.168.2.165. Time: 37ms. http://192.168.2.151:8096/emby/System/Info/Public?format=Json. ConnectionId: 0HM4GS2B9S9NE 2020-11-24 19:27:04.570 Info HttpServer: HTTP GET http://192.168.2.151:8096/emby/Users/Public?isDisabled=False&format=Json. UserAgent: 2020-11-24 19:27:04.571 Info HttpServer: HTTP Response 200 to 192.168.2.165. Time: 1ms. http://192.168.2.151:8096/emby/Users/Public?isDisabled=False&format=Json. ConnectionId: 0HM4GS2B9S9NE 2020-11-24 19:27:10.758 Info HttpServer: HTTP POST http://192.168.2.151:8096/emby/Users/84744d33-2e03-4d1c-853f-dbc1c422c39f/Authenticate?format=Json. Content-Type=application/x-www-form-urlencoded, Authorization=MediaBrowser UserId="84744d33-2e03-4d1c-853f-dbc1c422c39f", Client="MB-Classic", Version="3.0.307.0", DeviceId="2a81c2641ade467ab58f14edc8b9dece", Device="HP4415S/jose", Expect=100-continue, Host=192.168.2.151:8096, Content-Length=49 2020-11-24 19:27:10.774 Error UserManager: Error authenticating with provider Default *** Error Report *** Version: 4.5.2.0 Command line: C:\Users\admin\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows 10.0.19041 Framework: .NET Core 3.1.8 OS/Process: x64/x64 Runtime: C:/Users/admin/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 4 Data path: C:\Users\admin\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\admin\AppData\Roaming\Emby-Server\system System.Exception: System.Exception: Invalid username or password at Emby.Server.Implementations.Library.DefaultAuthenticationProvider.Authenticate(String username, String password, User resolvedUser) at Emby.Server.Implementations.Library.UserManager.AuthenticateWithProvider(IAuthenticationProvider provider, String username, String password, User resolvedUser, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: System.Threading.Tasks.Task`1[MediaBrowser.Controller.Authentication.ProviderAuthenticationResult] Authenticate(System.String, System.String, MediaBrowser.Controller.Entities.User) 2020-11-24 19:27:10.776 Info HttpClient: POST https://connect.emby.media/service/user/authenticate 2020-11-24 19:27:11.040 Info UserManager: Authentication request for theadmin has been denied. 2020-11-24 19:27:11.042 Warn HttpServer: AUTH-ERROR: 192.168.2.165 - Invalid username or password entered. 2020-11-24 19:27:11.042 Error HttpServer: Invalid username or password entered. 2020-11-24 19:27:11.042 Info HttpServer: HTTP Response 401 to 192.168.2.165. Time: 284ms. http://192.168.2.151:8096/emby/Users/84744d33-2e03-4d1c-853f-dbc1c422c39f/Authenticate?format=Json. ConnectionId: 0HM4GS2B9S9NE Link to comment Share on other sites More sharing options...
ebr Posted November 27, 2020 Share Posted November 27, 2020 Hi. Be sure you have installed the beta version of EMC. Link to comment Share on other sites More sharing options...
justinrh Posted December 1, 2020 Author Share Posted December 1, 2020 The Beta build allowed me to sign in. (Might want to scrap the stable build!) Why do I get this when I play media? What does it mean? The media plays, so access errors don't make sense. Link to comment Share on other sites More sharing options...
Luke Posted December 1, 2020 Share Posted December 1, 2020 You can make that go away by setting up optional network paths on the server: https://support.emby.media/support/solutions/articles/44001159320-optional-network-paths 1 Link to comment Share on other sites More sharing options...
ebr Posted December 1, 2020 Share Posted December 1, 2020 The items are probably playing at reduced quality and things like seeking may or may not work. Definitely look into what Luke pointed to above. 1 Link to comment Share on other sites More sharing options...
justinrh Posted December 2, 2020 Author Share Posted December 2, 2020 That did it. Thanks much. That is a confusing msg, though. Link to comment Share on other sites More sharing options...
Luke Posted December 2, 2020 Share Posted December 2, 2020 Yea we wrote that message probably five years ago, so yes it could be friendlier at this point. Thanks for the feedback. Link to comment Share on other sites More sharing options...
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