Cannot Validate Emby Premiere License

[Jmartins 0]

Hi, 

My emby server 4.5.2.0 cannot validate my recently purchased license. I am running emby server on linux. The server is able to reach https://mb3admin.com/admin/service/registration/validateDevice ,but all I get in response is {"cacheExpirationDays":7,"resultCode":"NOTFOUND","message":"Device Not Found"}.

I don't know if this is related or not, but since OCT 25th I started to have the following daily alert: "Check for plugin updates failed"

I have been trying to look for some information related to this on this forum but with no luck. 

May I please have some help ? 

Thanks

 

embyserver.txt

[ebr 14927]

Hi.  Your machine is unable to validate the SSL cert.  Are you running in Docker?

	 ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

 

[Jmartins 0]

No. I installed it via deb package on a raspberry pi.

[Jmartins 0]

Do you think that this issue is on my server, or does it have to do with the license validation server ?

[ebr 14927]

Hi.  This would definitely be an issue with the local certificate setup.  I know our server is fine.

[Jmartins 0]

Ok. Is there any pointers you can give me about how to fix it ? 

I use a "let's encrypt" certificate, which seems fine for all my other (https) services.

Is there an how-to page on how to setup the certificate for emby linux installations ?

 

 

Edited November 11, 2020 by Jmartins

[Jmartins 0]

Hi,

To let you know that this issue is not happening on emby 4.6.0.5 BETA. After installing it and not changing any other configuration at all, all works fine: My license is validated and I do have full plugin catalogue.

Thanks for the support.

[ebr 14927]

Thanks for reporting back.