Banquero 23 Posted October 29, 2020 Share Posted October 29, 2020 Buenas noches. No se que ha podido ocurrir, pero ninguno de mis usuarios pueden conectar en remoto. No he tocado nada, no he actualizado nada. He reiniciado el Synology, he detenido el paquete y lo he reanudado. Estoy absolutamente en blanco. En local funciona perfectamente. Alguna idea? Muchss gracias... Link to comment Share on other sites More sharing options...
vdatanet 1369 Posted October 29, 2020 Share Posted October 29, 2020 El puerto externo está abierto?: https://www.canyouseeme.org Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 29, 2020 Author Share Posted October 29, 2020 1 hour ago, vdatanet said: El puerto externo está abierto?: https://www.canyouseeme.org Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 29, 2020 Author Share Posted October 29, 2020 1 hour ago, vdatanet said: El puerto externo está abierto?: https://www.canyouseeme.org Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 29, 2020 Author Share Posted October 29, 2020 Ese es el puerto 8920. El puerto 8096 me arroja este mensaje Unable to complete the request Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 29, 2020 Author Share Posted October 29, 2020 (edited) **Removed image with WAN Address Edited October 30, 2020 by Happy2Play Removed image with WAN Address Link to comment Share on other sites More sharing options...
cayars 3776 Posted October 30, 2020 Share Posted October 30, 2020 If you have "Secure connection mode:" in networks set to required this should be fine. I was able to connect to your system just fine. Not sure why users would have an issue. Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 6 hours ago, cayars said: If you have "Secure connection mode:" in networks set to required this should be fine. I was able to connect to your system just fine. Not sure why users would have an issue. Buenos días, los ajustes de Red en Emby siempre lo he tenido como Modo de conexión segura, desactivado y me ha funcionado perfectamente... Estoy agobiado con este tema... Link to comment Share on other sites More sharing options...
vdatanet 1369 Posted October 30, 2020 Share Posted October 30, 2020 1 hour ago, Banquero said: Buenos días, los ajustes de Red en Emby siempre lo he tenido como Modo de conexión segura, desactivado y me ha funcionado perfectamente... Estoy agobiado con este tema... Quizás haya cambiado tu IP pública y los usuarios remotos se conectan usando la IP antigua. 1 Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 10 minutes ago, vdatanet said: Quizás haya cambiado tu IP pública y los usuarios remotos se conectan usando la IP antigua. Y si ese fuera el caso, que debo hacer? Muchss gracias... Link to comment Share on other sites More sharing options...
vdatanet 1369 Posted October 30, 2020 Share Posted October 30, 2020 Just now, Banquero said: Y si ese fuera el caso, que debo hacer? Muchss gracias... Informar a tus usuarios de la nueva IP, o utilizar un servicio de DNS dinámico como NoIP: https://www.noip.com/ @cayars se pudo conectar con la IP indicada, por lo que creo que el cambio de IP de tu ISP es la raíz del problema. Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 Just now, vdatanet said: Informar a tus usuarios de la nueva IP, o utilizar un servicio de DNS dinámico como NoIP: https://www.noip.com/ @cayars se pudo conectar con la IP indicada, por lo que creo que el cambio de IP de tu ISP es la raíz del problema. Desconozco un poco este tema. Donde halló la IP pública? Mis usuarios siempre se han conectado por Emby Connect y cero problemas.. Gracias Link to comment Share on other sites More sharing options...
vdatanet 1369 Posted October 30, 2020 Share Posted October 30, 2020 (edited) 10 minutes ago, Banquero said: Desconozco un poco este tema. Donde halló la IP pública? Mis usuarios siempre se han conectado por Emby Connect y cero problemas.. Gracias Aquí: Si usan Emby Connect, el problema debe tener otra causa, ya que Emby Connect actúa como un servicio de DNS dinámico. Pero que hagan la prueba conectando directamente con la IP que aparece en el dashboard del servidor. Edited October 30, 2020 by vdatanet Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 2 hours ago, vdatanet said: Aquí: Si usan Emby Connect, el problema debe tener otra causa, ya que Emby Connect actúa como un servicio de DNS dinámico. Pero que hagan la prueba conectando directamente con la IP que aparece en el dashboard del servidor. Pues nada, ni así. Me da fallo de conexión. Sin embargo al Synology si puedo conectarme en remoto sin problema... Alguna idea? Gracias Link to comment Share on other sites More sharing options...
Luke 30136 Posted October 30, 2020 Share Posted October 30, 2020 Hi there, I would suggest checking out our connection troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 47 minutes ago, Luke said: Hi there, I would suggest checking out our connection troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Nada, @Luke...Tengo el puerto 8096 abierto, con la IP del Synology y no hay manera de conectarse externamente...Estoy muy agobiado con esto...No sé que hacer ya... Link to comment Share on other sites More sharing options...
cayars 3776 Posted October 30, 2020 Share Posted October 30, 2020 When you posted a picture with your WAN port I WAS able to connect to your system. Are testing from outside your network? Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 1 minute ago, cayars said: Cuando publicaste una imagen con tu puerto WAN, Pude conectarme a tu sistema. ¿Se realizan pruebas desde fuera de su red? Si, Cayares, y no pueden conectarse. Sale "Fallo de Conexion".. Link to comment Share on other sites More sharing options...
cayars 3776 Posted October 30, 2020 Share Posted October 30, 2020 Can you test with a web browser to start with? Link to comment Share on other sites More sharing options...
Banquero 23 Posted October 30, 2020 Author Share Posted October 30, 2020 En mi PC, donde tengo conectado el Synology, si me abre la pagina WEB de la dirección WAN, pero fuera de mi red no hay manera... Link to comment Share on other sites More sharing options...
cayars 3776 Posted October 30, 2020 Share Posted October 30, 2020 But I connected to your server fine and I'm not in your LAN. Send me a PM with you WAN address and let me try to get to your login screen again. Link to comment Share on other sites More sharing options...
Pere Morell 1 Posted November 2, 2020 Share Posted November 2, 2020 Hola, tb lo tengo en un synology, prueba tus usuarios externos que se conencten a tu ip de synology, explico a tu acceso externo de synology antes configurado en DNS, en panel de control acceso externo, si no lo tienes configurado configura una direccion DNS de synology, quedaria tal como asi" http://nombre que tu quieras.synology.me:8096. Recuerda abrir el puerto en tu router. Despues en acceso wan dentro de emby pon la misma direccion y puerto. Saludos. Link to comment Share on other sites More sharing options...
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