TroyKing 20 Posted October 29, 2020 Share Posted October 29, 2020 (edited) i recently purchased a DS1520+ and have been trying to play some movies from my server remotely. But i keep having screen tearing and major lag. Which is weird because in the dashboard it shows that the NAS is handling the movie fine, in fact, is not even transcoding. Is there anything i can do to remedy this? Edited October 29, 2020 by TroyKing Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 29, 2020 Share Posted October 29, 2020 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
TroyKing 20 Posted October 29, 2020 Author Share Posted October 29, 2020 (edited) 6 minutes ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Is this log fine? embyserver.txt ffmpeg-remux-64cb7a23-25f1-415e-95f6-65e85fcbdc17_1.txt Edited October 29, 2020 by TroyKing Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 30, 2020 Share Posted October 30, 2020 What device are you playing on? Link to comment Share on other sites More sharing options...
TroyKing 20 Posted October 30, 2020 Author Share Posted October 30, 2020 3 minutes ago, Luke said: What device are you playing on? Safari from a Mac Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 30, 2020 Share Posted October 30, 2020 Is it consistent? Link to comment Share on other sites More sharing options...
TroyKing 20 Posted October 30, 2020 Author Share Posted October 30, 2020 2 minutes ago, Luke said: Is it consistent? The screen tearing only appears in some scenes, but the lag is in most of the movie. I've tried other movies and they don't have screen tearing but they do lag. Doing my own troubleshooting I noticed that only the movies with big bitrates have this problem. That man of steel movie is around 70GB but movies that are around 10-20 GB don't have this issue. But as shown here the NAS streams it fine either way. Also, is connected by ethernet to a gigabit connection download and upload. When some of my friends try to play these big movies from their network they aren't able to or they have extreme lag even when their internet is around 300mbps. The DS1520+ is fairly new so I was guessing maybe is a compatibility issue with Emby. This is basically all I know. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now