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No movie controls on LG TV app


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I just switch from Plex and i have a lot of issues/questions about Emby. Was able to load a library but when i play the movies in the TV sometimes there is no way to go back or get the controls on the movie, no stop, play, pause, settings - nothing... This happens on some movie and tv shows... cant understand that is the difference and what i need to do.

Can you help? Do i need to change something in the settings? i did some changes there but didn't help...

The worflow is like this:

Library (Emby is on iMac with Catalina - streaming wirelessly to LG Smart TV (42LB650V-ZN) Emby Theater 1.0.24.


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