Jump to content

HEVC with Vorbis audio doesn't play


Recommended Posts

RobsterUK

This is anissue which seems specific to the LG app.

Trying to play an mkv encoded with x265 with vorbis 5.1 audio and .ass subtitles.

The file doesn't play. The player opens but stays at zero on the timeline - black screen & no audio.

The file plays OK on other devices.
I've attached the server log.

@ 13:50 I tried to play the episode Raised By Wolves, Episode 4 Nature's Course.
@around 14:00 tried to play the file which i had remuxed and removed the subtitles. Same thing.
@ around 14:58 played the file which I had used ffmpeg to convert the audio to ac3. Still contained the .ass subtitles. It played OK.

So it seem the vorbis audio is the issue. There is no transcode log available just the server log.

I can easily convert the audio to ac3 or download other files, but thought I would bring it to your attention.

embyserver15.10.20.txt

Link to post
Share on other sites
SamES

@Luke, based on this previous post, vorbis should be disabled for >2 channel audio.  It's probably quicker for you to add this.

 

Link to post
Share on other sites
RobsterUK
10 hours ago, Luke said:

Hi there, can you provide a sample video for testing? Thanks.

Hi Luke,

 

Here is a link to the file in question.

link

Link to post
Share on other sites
SamES

@RobsterUK, can you please confirm your TV model?  Can you please check the webOS TV Version in the TV Menu (General->About This TV->TV Information). 

Your sample works fine on my TV (2017 model) but I have another user with a 2018 model with the same issue, who has also provided a sample which works fine for me.  (referenced in my post above a few days ago)

I suspect that LG may have dropped multi-channel support for vorbis from 2018.

 

Link to post
Share on other sites
RobsterUK

Hey @SamES

Here's the info you asked for.

It's a 2019 model 49SM9000PLA.

Emby app version is 1.0.24

IMG_20201018_192933.jpg

Edited by RobsterUK
  • Like 1
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...