Spaceboy 2500 Posted July 24, 2014 Share Posted July 24, 2014 hi, a couple of days ago i got an error message saying "unhandled exception, one or more errors occurred", followed by complete shut down of MBS. restarting MBS gives the same restarting the PC fixed it and as i am on the dev update channel i ignored it. but its come back and on a fresh restart of my pc. I can't give any more detail because no more is available. what can i do or what info can i provide to help diagnose please? cheers Link to comment Share on other sites More sharing options...
Sven 136 Posted July 24, 2014 Share Posted July 24, 2014 No logs are available? See my signature, how to add a log.. Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 (edited) here you go. thanks! ah i see the out of memory exception errors now. i reported them last week as well. not sure anyone took any notice Edited July 24, 2014 by Spaceboy Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 24, 2014 Share Posted July 24, 2014 (edited) You should post the server log as well. Also, try reinstalling MB3 beta and let it upgrade to dev. . Edited July 24, 2014 by CBers Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 so, change the install level to beta, let it reinstall then move it back out to dev again? serve log attached, not sure if its the right one? Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 i see its still looking in the old place for the IBN folder. but MB3 shows it know where it is supposed to be Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 24, 2014 Share Posted July 24, 2014 so, change the install level to beta, let it reinstall then move it back out to dev again? No, download the beta install from the mb3 website and install. MBS will do the rest. Not saying it'll fix it, but it's worth a try. Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 uninstall first or install the beta over the dev? Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 24, 2014 Share Posted July 24, 2014 (edited) uninstall first or install the beta over the dev?Over dev. Stop MBS first though. . Edited July 24, 2014 by CBers Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 just got the same error after doing this. clicking ok shuts down MBS Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 24, 2014 Share Posted July 24, 2014 just got the same error after doing this. clicking ok shuts down MBS Damn! Wanna post the latest server log. Hopefully @@Luke can take a look. 1 Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 no problem Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 full log https://dl.dropboxusercontent.com/u/39548367/server-63541804803.txt Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 24, 2014 Share Posted July 24, 2014 And the server log? Do you have MBPLUS installed? Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 i do have MBPlus installed, server log is in the 2nd post Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 24, 2014 Share Posted July 24, 2014 (edited) I saw that - we posted at the same time I only mentioned MBPLUS as that's in the unhandled exception log. Hopefully Luke or @@ebr can look at it. Edited July 24, 2014 by CBers Link to comment Share on other sites More sharing options...
ebr 14947 Posted July 24, 2014 Share Posted July 24, 2014 I think the OOM that is finally bringing the server down is just the last gasp. The log is filled with network and other IO errors before that. Looks like we can't access your media locations or the network. Link to comment Share on other sites More sharing options...
ebr 14947 Posted July 24, 2014 Share Posted July 24, 2014 First thing I'd do is back up to the stable release of the server since you are on the Dev one. Before you do that, uninstall Auto Box sets because the version you have won't work properly with the older server. You can re-install it after you downgrade the server. Then see if you still have the issue. If not, we know it is something related to the dev channel. Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 24, 2014 Author Share Posted July 24, 2014 but see above, MB is looking in the wrong place for the IBN folder even though it "knows" where it is. i will try your instructions though. i'm happy to nuke it all and rebuild as its only really available to the beta testers in my household (i.e. me ;o)) Link to comment Share on other sites More sharing options...
darengibo 6 Posted July 25, 2014 Share Posted July 25, 2014 Thanks for trying to get this error fixed! has been driving me crazy! Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 26, 2014 Author Share Posted July 26, 2014 hi, so i'm on the stable release and still getting the same problems. so, the back story, i moved all my media and the ibn folder to my new nas. i did change all the library folders as they were also consolidated and changed the location of the ibn folder. it seems to have access and i have played media through mbc since the move so it partly works. but i'm still getting the parameter is incorrect errors all the time. what could i try next? cheers Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 27, 2014 Author Share Posted July 27, 2014 hi ebr is there anything you can suggest? ta. wish i knew how to do those @ notifications! Link to comment Share on other sites More sharing options...
CBers 6779 Posted July 27, 2014 Share Posted July 27, 2014 wish i knew how to do those @ notifications! Just stick a @ symbol in front of a user's ID. Link to comment Share on other sites More sharing options...
Spaceboy 2500 Posted July 27, 2014 Author Share Posted July 27, 2014 Cheers. Hi @@ebr I went back to the stable version and still no go. Is there anything else I could try? Link to comment Share on other sites More sharing options...
Beardyname 195 Posted July 28, 2014 Share Posted July 28, 2014 Cheers. Hi @@ebr I went back to the stable version and still no go. Is there anything else I could try? I hate to do this but... : http://mediabrowser.tv/community/index.php?/topic/9161-ebr-scarce-til-aug-15th/ Link to comment Share on other sites More sharing options...
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