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juro1971

Music Artist Scraper not Working

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juro1971

Hi all,

I got a brand new Nvidia Shield Pro. This one is connected to my router where a disk drive with USB stores all my media. I installed emby server latest version. On my windows based backup server I have also a mirror  f my media file structure with all files. In the past I set up an embay server here. Everything works fine here. I compared the every configuration step bur´t whatever I do in the shield emby will not scrape any music artist information. Movies, series as well as music album Information works fine. Unfortunately no artist information at all. Here evething is emty. Also the search function is not working here. On the windows based server erverything works 100%?! If I put manually a musicbrnainz id in the field emby finds an scrape artist information?!

What can I do?

Thanks!

JuRo

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Luke

Hi there, can you please go over an example? Thanks.

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juro1971

Hi Luke,

thanks for your response.

What do you expect? Screenshots? Logs? Regarding Logs I have to research where to finds these log on Android.

Greetings

JuRo

Edited by juro1971

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Luke

Yes all of those please.

Thanks.

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juro1971

Here you go! Starting with screen shots. As you can see album information and covers are there. Artist information is empty.

grafik.thumb.png.eb076e9bf3c185d0d4775c6f76903d30.png

grafik.thumb.png.e370aa0b93077456398289f6b0cfce90.png

 

grafik.thumb.png.df7c6547d0676c1dbbbe9af469da47a0.png

 

grafik.thumb.png.79f627bfac350589153086f313fb8db9.png

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juro1971

in the meantime I found the log. It seems that there is a problem concetion musicbrainzß!

2020-09-01 14:43:52.666 Info HttpClient: GET https://musicbrainz.emby.tv/ws/2/artist/?query="Faith+No+More"&dismax=true
2020-09-01 14:43:52.871 Error HttpClient: Error getting response from https://musicbrainz.emby.tv/ws/2/artist/?query="Faith+No+More"&dismax=true
	*** Error Report ***
	Version: 4.4.3.0
	Command line: /mnt/expand/deba7ccf-db66-434c-9614-b567c9325aad/app/com.emby.embyserver-zKNxMCv0J696EekmVInJzw==/base.apk
	Operating system: Unix 4.9.140.5
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: False
	Runtime: file:///mscorlib.dll
	System.Environment.Version: 4.0.50524.0
	Processor count: 4
	Program data path: /storage/emulated/0/Android/data/com.emby.embyserver/files
	Application directory: /mnt/expand/deba7ccf-db66-434c-9614-b567c9325aad/user/0/com.emby.embyserver
	Mono: 6.12.0 (2020-02/165f4b03417)
	Android Version: 9-REL - Base:  - SDK: P
	Build ID: PPR1.180610.011 - Incremental: 4079208_2235.1395 Patch-Level: 2020-07-05
	Fingerprint: NVIDIA/mdarcy/mdarcy:9/PPR1.180610.011/4079208_2235.1395:user/release-keys
	Model: SHIELD Android TV - NVIDIA/NVIDIA
	Hardware: mdarcy/mdarcy/darcy/darcy
	SupportedAbis: arm64-v8a, armeabi-v7a, armeabi
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
	  at /Users/builder/jenkins/workspace/archive-mono/2020-02/android/release/external/boringssl/ssl/handshake_client.c:1132
	  at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
	  at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	   --- End of inner exception stack trace ---
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore (System.IO.Stream stream, System.Net.Security.SslClientAuthenticationOptions sslOptions, System.Threading.CancellationToken cancellationToken) [0x000c3] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	   --- End of inner exception stack trace ---
	  at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore (System.IO.Stream stream, System.Net.Security.SslClientAuthenticationOptions sslOptions, System.Threading.CancellationToken cancellationToken) [0x00102] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpConnectionPool.CreateConnectionAsync (System.Net.Http.HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) [0x00322] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync (System.Threading.Tasks.ValueTask`1[TResult] creationTask) [0x000a2] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpConnectionPool.SendWithRetryAsync (System.Net.Http.HttpRequestMessage request, System.Boolean doRequestAuth, System.Threading.CancellationToken cancellationToken) [0x00089] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.RedirectHandler.SendAsync (System.Net.Http.HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) [0x000ba] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.DecompressionHandler.SendAsync (System.Net.Http.HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) [0x000ca] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpClient.FinishSendAsyncBuffered (System.Threading.Tasks.Task`1[TResult] sendTask, System.Net.Http.HttpRequestMessage request, System.Threading.CancellationTokenSource cts, System.Boolean disposeCts) [0x0017e] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x003f2] in <c2c18c31369c438da8f2b08911328c4d>:0 
	Source: mscorlib
	TargetSite: Void Throw()
	InnerException: System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception.
	Source: mscorlib
	TargetSite: Void Throw()
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore (System.IO.Stream stream, System.Net.Security.SslClientAuthenticationOptions sslOptions, System.Threading.CancellationToken cancellationToken) [0x000c3] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
	  at /Users/builder/jenkins/workspace/archive-mono/2020-02/android/release/external/boringssl/ssl/handshake_client.c:1132
	Source: System
	TargetSite: Boolean ProcessHandshake()
	  at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
	  at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	
2020-09-01 14:43:52.882 Error App: Error in MusicBrainz
	*** Error Report ***
	Version: 4.4.3.0
	Command line: /mnt/expand/deba7ccf-db66-434c-9614-b567c9325aad/app/com.emby.embyserver-zKNxMCv0J696EekmVInJzw==/base.apk
	Operating system: Unix 4.9.140.5
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: False
	Runtime: file:///mscorlib.dll
	System.Environment.Version: 4.0.50524.0
	Processor count: 4
	Program data path: /storage/emulated/0/Android/data/com.emby.embyserver/files
	Application directory: /mnt/expand/deba7ccf-db66-434c-9614-b567c9325aad/user/0/com.emby.embyserver
	Mono: 6.12.0 (2020-02/165f4b03417)
	Android Version: 9-REL - Base:  - SDK: P
	Build ID: PPR1.180610.011 - Incremental: 4079208_2235.1395 Patch-Level: 2020-07-05
	Fingerprint: NVIDIA/mdarcy/mdarcy:9/PPR1.180610.011/4079208_2235.1395:user/release-keys
	Model: SHIELD Android TV - NVIDIA/NVIDIA
	Hardware: mdarcy/mdarcy/darcy/darcy
	SupportedAbis: arm64-v8a, armeabi-v7a, armeabi
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
	  at /Users/builder/jenkins/workspace/archive-mono/2020-02/android/release/external/boringssl/ssl/handshake_client.c:1132
	  at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
	  at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	   --- End of inner exception stack trace ---
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore (System.IO.Stream stream, System.Net.Security.SslClientAuthenticationOptions sslOptions, System.Threading.CancellationToken cancellationToken) [0x000c3] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	   --- End of inner exception stack trace ---
	  at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore (System.IO.Stream stream, System.Net.Security.SslClientAuthenticationOptions sslOptions, System.Threading.CancellationToken cancellationToken) [0x00102] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpConnectionPool.CreateConnectionAsync (System.Net.Http.HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) [0x00322] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync (System.Threading.Tasks.ValueTask`1[TResult] creationTask) [0x000a2] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpConnectionPool.SendWithRetryAsync (System.Net.Http.HttpRequestMessage request, System.Boolean doRequestAuth, System.Threading.CancellationToken cancellationToken) [0x00089] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.RedirectHandler.SendAsync (System.Net.Http.HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) [0x000ba] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.DecompressionHandler.SendAsync (System.Net.Http.HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) [0x000ca] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at System.Net.Http.HttpClient.FinishSendAsyncBuffered (System.Threading.Tasks.Task`1[TResult] sendTask, System.Net.Http.HttpRequestMessage request, System.Threading.CancellationTokenSource cts, System.Boolean disposeCts) [0x0017e] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	  at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x006be] in <c2c18c31369c438da8f2b08911328c4d>:0 
	  at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009a] in <c2c18c31369c438da8f2b08911328c4d>:0 
	  at MusicBrainz.MusicBrainzAlbumProvider.GetMusicBrainzResponse (System.String url, System.Boolean isSearch, System.Boolean forceMusicBrainzProper, System.Threading.CancellationToken cancellationToken) [0x001da] in <cb7b18b46507442fa2bbce5337715457>:0 
	  at MusicBrainz.MusicBrainzArtistProvider.GetSearchResults (MediaBrowser.Controller.Providers.ArtistInfo searchInfo, System.Threading.CancellationToken cancellationToken) [0x0022e] in <cb7b18b46507442fa2bbce5337715457>:0 
	  at MusicBrainz.MusicBrainzArtistProvider.GetMetadata (MediaBrowser.Controller.Providers.ArtistInfo id, System.Threading.CancellationToken cancellationToken) [0x00094] in <cb7b18b46507442fa2bbce5337715457>:0 
	  at MediaBrowser.Providers.Manager.MetadataService`2[TItemType,TIdType].ExecuteRemoteProviders (MediaBrowser.Controller.Providers.MetadataResult`1[T] temp, System.String logName, TIdType id, System.Collections.Generic.IEnumerable`1[T] providers, System.Threading.CancellationToken cancellationToken) [0x00138] in <c02420bddc494b9da346c7e973b6971c>:0 
	Source: mscorlib
	TargetSite: Void Throw()
	InnerException: System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception.
	Source: mscorlib
	TargetSite: Void Throw()
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore (System.IO.Stream stream, System.Net.Security.SslClientAuthenticationOptions sslOptions, System.Threading.CancellationToken cancellationToken) [0x000c3] in <c42128fc716e4a28b5187ecc2d2bf6a6>:0 
	InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
	  at /Users/builder/jenkins/workspace/archive-mono/2020-02/android/release/external/boringssl/ssl/handshake_client.c:1132
	Source: System
	TargetSite: Boolean ProcessHandshake()
	  at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
	  at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	  at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <f8f0e4f05dcb492d8439093bf81c62a9>:0 
	

 

Edited by juro1971

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Luke

Yes it looks like you're having a network problem trying to communicate with our musicbrainz mirror.

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juro1971

? And how can I solve this ? All Websites and so Internet in general is working fine. When I put a musicbrnainz url in the browser i also get a response. So I assume this is application related?! > SSL Connection can not be established< ?

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juro1971

Hi, i just checked this with the firefox browser on my shield (server). I get an xml back as result.

grafik.thumb.png.57e751f478dba3744437869d2f73d0fe.png

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cayars

Thanks for doing that.  That was one of the URLs that had an error in your log.  No problem with connectivity or getting proper results back.

Mind trying this again in Emby? Maybe it was just an Internet issue.

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juro1971

Hi,

sorry I can exclude this. This is no temporary behaviour! This is from the initial installation on the nvidia shield, Also an update and or new folders/ libary is still not function .

 

So this seems to be an application error?

Best regards

JuRo

 

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cayars

OK, well that's what we want to find out by doing these little diagnostic tests!

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juro1971

ok, the I try again.

 

I will now exlude ACDC folder from the music libary.

Will will do a re scan of the music libary.

I will add ACDC as a new music libary folder.

I will check results.

 

Edited by juro1971
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juro1971

same result, no information about artists

grafik.thumb.png.b807d32df750f13aa8f2b685ef5fd112.png

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juro1971

error report

 

Edited by juro1971

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MichelVEU

Just to add, I also get errors now related to MusicBrainz. (Query link works) Emby on Synology

Part of the log:

2020-09-04 17:57:30.622 Info HttpClient: HttpClientManager GET: https://musicbrainz.emby.tv/ws/2/release/?query=reid:ed5c7a1b-aab1-4b08-8c40-bcef7644c785
2020-09-04 17:57:30.822 Error HttpClient: Error TrustFailure getting response from
    *** Error Report ***
    Version: 4.4.3.0
    Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121 -ignore_vaapi_enabled_flag
    Operating system: Unix 3.10.105.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: False
    Mono: 6.8.0.105 (tarball Fri Apr 10 10:40:42 UTC 2020)
    Runtime: file:///volume1/@appstore/EmbyServer/3rdparty/mono/6.8.0.105/lib/mono/4.5/mscorlib.dll
    System.Environment.Version: 4.0.30319.42000
    Processor count: 4
    Program data path: /var/packages/EmbyServer/target/var
    Application directory: /volume1/@appstore/EmbyServer/releases/4.4.3.0
    System.Net.WebException: System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
      at /source/mono/external/boringssl/ssl/handshake_client.c:1132
      at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
      at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <b373cc92cfb94ef6a19b4f1140645494>:0
       --- End of inner exception stack trace ---
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x0016a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <b373cc92cfb94ef6a19b4f1140645494>:0
       --- End of inner exception stack trace ---
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x0021a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x00141] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebOperation.Run () [0x0009a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebCompletionSource`1[T].WaitForCompletion () [0x00094] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <9d3f0d4bd0fb4c1e8b6c2ac1ba1303ac>:0
    Source: System
    TargetSite: System.Net.WebResponse EndGetResponse(System.IAsyncResult)
    InnerException: System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception.
    Source: mscorlib
    TargetSite: Void Throw()
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x0016a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <b373cc92cfb94ef6a19b4f1140645494>:0
    InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
      at /source/mono/external/boringssl/ssl/handshake_client.c:1132
    Source: System
    TargetSite: Boolean ProcessHandshake()
      at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
      at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <b373cc92cfb94ef6a19b4f1140645494>:0
    
2020-09-04 17:57:30.835 Error App: Error in MusicBrainz
    *** Error Report ***
    Version: 4.4.3.0
    Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121 -ignore_vaapi_enabled_flag
    Operating system: Unix 3.10.105.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: False
    Mono: 6.8.0.105 (tarball Fri Apr 10 10:40:42 UTC 2020)
    Runtime: file:///volume1/@appstore/EmbyServer/3rdparty/mono/6.8.0.105/lib/mono/4.5/mscorlib.dll
    System.Environment.Version: 4.0.30319.42000
    Processor count: 4
    Program data path: /var/packages/EmbyServer/target/var
    Application directory: /volume1/@appstore/EmbyServer/releases/4.4.3.0
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.) ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception. ---> Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
      at /source/mono/external/boringssl/ssl/handshake_client.c:1132
      at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
      at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <b373cc92cfb94ef6a19b4f1140645494>:0
       --- End of inner exception stack trace ---
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x0016a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <b373cc92cfb94ef6a19b4f1140645494>:0
       --- End of inner exception stack trace ---
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x0021a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x00141] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebOperation.Run () [0x0009a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebCompletionSource`1[T].WaitForCompletion () [0x00094] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <9d3f0d4bd0fb4c1e8b6c2ac1ba1303ac>:0
       --- End of inner exception stack trace ---
      at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0
      at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0
      at MusicBrainz.MusicBrainzAlbumProvider.GetMusicBrainzResponse (System.String url, System.Boolean isSearch, System.Boolean forceMusicBrainzProper, System.Threading.CancellationToken cancellationToken) [0x001da] in <cb7b18b46507442fa2bbce5337715457>:0
      at MusicBrainz.MusicBrainzAlbumProvider.GetSearchResults (MediaBrowser.Controller.Providers.AlbumInfo searchInfo, System.Threading.CancellationToken cancellationToken) [0x0018c] in <cb7b18b46507442fa2bbce5337715457>:0
      at MusicBrainz.MusicBrainzAlbumProvider.GetMetadata (MediaBrowser.Controller.Providers.AlbumInfo id, System.Threading.CancellationToken cancellationToken) [0x00094] in <cb7b18b46507442fa2bbce5337715457>:0
      at MediaBrowser.Providers.Manager.MetadataService`2[TItemType,TIdType].ExecuteRemoteProviders (MediaBrowser.Controller.Providers.MetadataResult`1[T] temp, System.String logName, TIdType id, System.Collections.Generic.IEnumerable`1[T] providers, System.Threading.CancellationToken cancellationToken) [0x00138] in <6ae0ccbd7ce14a2bb4884c56de031324>:0
    Source: mscorlib
    TargetSite: Void Throw()
    InnerException: System.Net.WebException: Error: TrustFailure (Authentication failed, see inner exception.)
    Source: System
    TargetSite: System.Net.WebResponse EndGetResponse(System.IAsyncResult)
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x0021a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.InitConnection (System.Net.WebOperation operation, System.Threading.CancellationToken cancellationToken) [0x00141] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebOperation.Run () [0x0009a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebCompletionSource`1[T].WaitForCompletion () [0x00094] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00020] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <9d3f0d4bd0fb4c1e8b6c2ac1ba1303ac>:0
    InnerException: System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception.
    Source: mscorlib
    TargetSite: Void Throw()
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Boolean runSynchronously, Mono.Net.Security.MonoSslAuthenticationOptions options, System.Threading.CancellationToken cancellationToken) [0x00262] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MonoTlsStream.CreateStream (System.Net.WebConnectionTunnel tunnel, System.Threading.CancellationToken cancellationToken) [0x0016a] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at System.Net.WebConnection.CreateStream (System.Net.WebOperation operation, System.Boolean reused, System.Threading.CancellationToken cancellationToken) [0x001ba] in <b373cc92cfb94ef6a19b4f1140645494>:0
    InnerException: Mono.Btls.MonoBtlsException: Ssl error:1000007d:SSL routines:OPENSSL_internal:CERTIFICATE_VERIFY_FAILED
      at /source/mono/external/boringssl/ssl/handshake_client.c:1132
    Source: System
    TargetSite: Boolean ProcessHandshake()
      at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x00048] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncOperationStatus status, System.Boolean renegotiate) [0x000da] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at (wrapper remoting-invoke-with-check) Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Mono.Net.Security.AsyncOperationStatus,bool)
      at Mono.Net.Security.AsyncHandshakeRequest.Run (Mono.Net.Security.AsyncOperationStatus status) [0x00006] in <b373cc92cfb94ef6a19b4f1140645494>:0
      at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x000fc] in <b373cc92cfb94ef6a19b4f1140645494>:0

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cayars

You're getting a CERTIFICATE_VERIFY_FAILED message which could be a MONO issue.

Ironically it looks like a wildcard Emby cert.

@Luke

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Happy2Play
1 hour ago, MichelVEU said:

Just to add, I also get errors now related to MusicBrainz. (Query link works) Emby on Synology

Synology needs to be running the beta to resolve the known TrustFailure issues as discovered in dozens of topics.

https://emby.media/community/index.php?/topic/89593-emby-not-finding-songs-after-lidarr-rename/

 

Edited by Happy2Play
  • Like 2

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Luke

Please attach the complete emby server log. thanks.

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MichelVEU
On 9/4/2020 at 8:09 PM, Luke said:

Please attach the complete emby server log. thanks.

I hope that is not for me. You really want me to anonymize 65Mb of  errors?

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cayars

You could always just PM it to an Emby team member to review without having to edit it.

Just link back to this thread.

But Happy2Play has already mentioned the likely outcome of what you need to do above to fix the trust/SSLl issues.

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juro1971
On 04/09/2020 at 20:09, Happy2Play said:

Synology needs to be running the beta to resolve the known TrustFailure issues as discovered in dozens of topics.

https://emby.media/community/index.php?/topic/89593-emby-not-finding-songs-after-lidarr-rename/

 

Hi this did not solved the problem in my case. I installed the beta on my Nvidia Shield and I still have no Artist Information at all!

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juro1971
21 hours ago, cayars said:

You could always just PM it to an Emby team member to review without having to edit it.

Just link back to this thread.

But Happy2Play has already mentioned the likely outcome of what you need to do above to fix the trust/SSLl issues.

Whom do you recommend to send the logs? Luke?

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