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Cannot login invalid password


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nyplayer

I cannot login from my phone or tablet ... I keep getting invalid password whether I try to sign in locally or remotely. I can sign in with the same password on my FireTV 4K and ShieldTV.

 

*** Error Report ***
Version: 4.4.3.0
Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121
Operating system: Unix 4.4.59.0
64-Bit OS: True
64-Bit Process: True
User Interactive: False
Mono: 6.8.0.105 (tarball Fri Apr 10 09:44:13 UTC 2020)
Runtime: file:///volume1/@appstore/EmbyServer/3rdparty/mono/6.8.0.105/lib/mono/4.5/mscorlib.dll
System.Environment.Version: 4.0.30319.42000
Processor count: 4
Program data path: /var/packages/EmbyServer/target/var
Application directory: /volume1/@appstore/EmbyServer/releases/4.4.3.0
System.ArgumentNullException: System.ArgumentNullException: Value cannot be null.
Parameter name: deviceId
at Emby.Server.Implementations.Session.SessionManager.LogSessionActivity (System.String appName, System.String appVersion, System.String deviceId, System.String deviceName, System.Net.IPAddress remoteAddress, MediaBrowser.Controller.Entities.User user) [0x00034] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal (MediaBrowser.Controller.Session.AuthenticationRequest request, System.Boolean enforcePassword, System.Threading.CancellationToken cancellationToken) [0x00321] in <4b2b35e458474e708c04b3533f59ad82>:0
at MediaBrowser.Api.UserService.Post (MediaBrowser.Api.AuthenticateUserByName request) [0x0010d] in <412630a1177c491e9d64fd85eb0a625f>:0
at Emby.Server.Implementations.Services.ServiceController.GetTaskResult (System.Threading.Tasks.Task task) [0x00081] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync (Emby.Server.Implementations.HttpServer.HttpListenerHost appHost, MediaBrowser.Model.Services.IRequest httpReq, MediaBrowser.Model.Services.IResponse httpRes, Emby.Server.Implementations.Services.RestPath restPath, System.String responseContentType, System.Threading.CancellationToken cancellationToken) [0x001da] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler (MediaBrowser.Model.Services.IRequest httpReq, System.ReadOnlyMemory`1[T] urlString, System.ReadOnlyMemory`1[T] localPath, System.Threading.CancellationToken cancellationToken) [0x00b52] in <4b2b35e458474e708c04b3533f59ad82>:0
Source: mscorlib
TargetSite: Void Throw()
2020-08-16 07:05:28.476 Info HttpServer: HTTP Response 400 to 10.0.0.230. Time: 6ms. http://10.0.0.214:8096/emby/Users/authenticatebyname
2020-08-16 07:05:33.631 Info HttpServer: HTTP GET http://edsynology:8096/emby/Users/5e12bb81b34a4d5397f7dcb0b962ebbf. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36 Edg/84.0.522.59

 

Edited by nyplayer
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cayars

Hi,

The log is showing an issue with the deviceId.  Can you check this to make sure the device has a name set?

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nyplayer
Posted (edited)
2 hours ago, Luke said:

What version of the app?

Version 3.1.27 just got an update .... updated and it is working. 3.1.28 thanks.

Edited by nyplayer
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